141 results found for GENERAL SURGERY Clinics in CATFORD, LEWISHAM

Visiting the Cromwell is always straight forward. The front desk is always helpful and can direct you to the correct department. For day cases, the rooms are comfortable and the nurse looking after you is friendly and helpful. It does get quieter at the end of shift in the evening.

Very professional

Staff very friendly and professional. Showers do need maintenance.

Very welcoming and seen on time

Short outpatient visit but all fine

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

The staff was friendly, the facilities were clean, and the service was prompt and professional.

Great hospital and with caring staff. Highly recommended

My first experience with a private hospital and it was perfect. All the team members I spoke to, from nurses to reception to physios and theatre staff were kind, knowledgeable and seemed to really care about my wellbeing. The team on my case on the day of my surgery were amazing too in every way and I'm incredibly grateful I had such a positive experience.

The overall experience is excellent.