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Foot Fractures West Kensington
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Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Cromwell Hospital is generally always a good experience.
4.81
1172
patient reviews
Verified profile
53 Parkside Wimbledon, London, United Kingdom, SW19 5NX
We were welcomed by a friendly professional and we were called in on time.
4.80
641
patient reviews
Verified profile
29 Basuto Road, London, United Kingdom, SW6 4BJ
Very efficient and helpful. All round impressive.
4.88
105
patient reviews
Verified profile
49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Good location in London.
4.81
2087
patient reviews
Verified profile
5-10 Beaumont St, London, United Kingdom, W1G 6AA
The reception people are nice and helpful, made the waiting time an agreeable experience
4.83
3480
patient reviews
Verified profile
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Great. Friendlt Staff
4.78
527
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.
4.74
1858
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Very positive
4.73
3755
patient reviews