67 results found for FEMUR FRACTURES Clinics in KENSINGTON, CENTRAL LONDON

Clean, calm, efficient, centrally located, great consultant.

Friendly approachable staff, comfortable waiting rooms with water and hot drinks. Nice clean environment, relaxing wait!

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

A positive and reassuring experience.

Everything was as you would’ve expected in a private hospital nothing more nothing less

Impressive cleanliness, attentive polite staff, very helpful and distinguished

Efficient and timely, almost no wait time which is always appreciated!

Slick venue and helpful friendly staff.

Good hospital ,no cancellation for appointments, friendly stuff , appointment waiting time is good compare with other hospitals .