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Facial Pain Harringay
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Verified profile
OS Clinic, 45 Queen Anne St, London, United Kingdom, W1G 9JF
After being told by previous consultants, they won't do anymore for me, we came to see Professor Wilson, who had me diagnosed rapidly and found out a lot more than anyone else had recognised. I needed scans taken, and as we can not get them done in Scotland due to not being able to send them down to London, Natalie very kindly arranged 2x same day scans in London - amazing service! On the lead up to surgery, Natalie was so kind. She helped me overcome the thought of surgery and reduced my anxiety. Vlad was in touch also and kept us sufficiently informed. He also took an interest in me and tried to keep me relaxed prior to surgery. I had surgery under the care of Dr. Ronald Van Heerwaarden and Dr. Kristian Kley. They were super nice and had us well informed on the day of surgery and spent time with us answering any questions I had. Once surgery was over, we were visited by the surgeons again who kindly wanted to see me. They explained what they had done and were pleased with what they had performed. Professor Wilson advised me to get a Physiolab (which has arrived today) which helps significantly reduce swelling, and recommended staying at the Clavadel in Guildford for some days which I am more than grateful for the recommendation. I wouldn't have been physically or mentally able to have gone straight home from the hospital. Professor Wilson, Dr. Kley, and Vlad have all been a message away from help. The speed at which the team communicates is unparalleled. Now, 6 days after my operation, I've experienced the highs and lows of what a operation can do to you but the team nevertheless were very supportive throughout. I am now safely back home and am still getting daily followup messages from Vlad enquiring about my wellbeing and checking in with me. Now, that's what I call top customer service. I work in customer services myself and this really has been an amazing experience
4.89
86
patient reviews
Verified profile
24 Portland Pl, London, United Kingdom, W1B 1LU
Very clean clinic and helpful staff
4.91
54
patient reviews
Verified profile
1 Welbeck Street, London, United Kingdom, W1G 0AR
My experiences of OneWelbeck have been wholly positive. I have had several consultations, an MRI scan and surgery there and throughout it all I was welcomed by a friendly team who took time to explain things to me. Everyone that I have met there has been professional and friendly, and the whole experience made me feel in very safe hands.
4.90
49
patient reviews
Verified profile
38 Giltspur Road, London, United Kingdom, EC1A 7BS
Superb facility. Excellent care. Fantastic staff. Everyone from Dr. Archbold to the nursing and front of house teams were amazing.
4.67
30
patient reviews
Verified profile
Roman House, 296 Golders Green Road, London, United Kingdom, NW11 9PY
Good clinic with friendly and helpful staff. More parking would be helpful.
4.82
57
patient reviews
Verified profile
W Smithfield, London, United Kingdom, EC1A 7BE
The Surgeon took the procedure and the whole treatment very personal. Nurses were very caring.
4.42
47
patient reviews
Verified profile
Cavell Drive, Uplands Park Rd, Enfield, London, United Kingdom, EN2 7PR
Nice Hospital, everyone is so polite, friendly
4.78
294
patient reviews
Verified profile
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The Lister is an excellent hospital where I’d be happy to be a patient again if I ever needed to be (hopefully not of course!).
4.74
1857
patient reviews
Verified profile
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
Very clean and approachable. Good waiting area for children to keep them occupied
4.76
632
patient reviews