116 results found for EYELID SURGERY (BLEPHAROPLASTY) Clinics in COPPETTS, BARNET

Visit was scheduled on time but ran a bit later than scheduled. Could not do biometry because of time constraint but this was due to no fault of ours, rather it was due to how appointment had been scheduled by admin. Great session with Dr who assessed my child and very informative session.

Reception was quite busy so staff were quite abrupt, didn't feel welcoming but not rude.

No comments

Very positive

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

Good and helpful staff

It's always a pleasure to visit the HSSH

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent service