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Eyelid Cyst (Chalazion) Alperton
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Verified profile
Praed St, Paddington, London, United Kingdom, W2 1NY
From the moment I entered the building (feeling somewhat apprehensive as I was there for an operation under GA) I felt reassured and welcomed. A member of staff (a nurse I think) who I saw arriving just before 7am made me feel welcome immediately, and explained where I needed to go. Every member of staff I met during my stay was caring, kind, empathetic and compassionate. Nothing was too much trouble for anyone. The theatre staff were reassuring and kind. The Consultant anaesthetist explained what would happen, listened and distracted me effectively. The surgeon listened to me and answered my questions. He explained what would happen and what to expect in the coming days post operatively. All the nursing staff were truly wonderful. They were empathetic, caring, compassionate and knowledgeable. I cannot thank the nursing staff enough. They listened to my concerns and were reassuring and gave knowledgeable explanations to my questions. Thank you to you all.
4.78
515
patient reviews
Verified profile
25 Queen Anne Street, London, United Kingdom, W1G 9HT
I'm delighted to share my experience with undergoing Presbyond Laser Surgery at Optegra. From the first consultation to the procedure itself, it was truly an exceptional journey. The team at Optegra went above and beyond to ensure I was comfortable. They were incredibly attentive, addressing all my concerns and questions with utmost professionalism. The results of the surgery have exceeded my expectations. I've noticed a significant improvement in my vision, and the newfound freedom from glasses has been truly transformative. I couldn't be happier with the outcome. I highly recommend Optegra to anyone considering laser surgery. Their dedication to excellence and patient care truly sets them apart.
4.90
628
patient reviews
Verified profile
6 The Technology Park Colindeep Lane, London, United Kingdom, NW9 6BX
Overall a quick in and out service. Efficient staff. Questions answered promptly and clearly.
4.55
6
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
The whole process was professional and friendly from reception to consultation. I felt in very safe hands. I was really anxious about what might be found and the consultant explained everything she saw. This was a first class service. One that I am really grateful for.
4.82
523
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
The hospital was good. Can get very busy so pharmacy and waiting area can take a while
4.81
1150
patient reviews
Verified profile
5 Devonshire Place, London, United Kingdom, W1G 6HL
Postive , professional experience with clear communication
4.88
230
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
It’s a well run and professional practice. Would be happy to go there again.
4.83
454
patient reviews
Verified profile
9-11 Bath Street, London, United Kingdom, EC1V 9LF
Friendly, efficient and extremely professional.
4.72
4137
patient reviews
Verified profile
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Yes very happy with the procedure and the team and the hospital
4.74
184
patient reviews
Verified profile
84 Harley Street, London, United Kingdom, W1G 7HW
An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.
4.86
104
patient reviews