23 results found for ELECTROENCEPHALOGRAM (EEG) Clinics in CUSTOM HOUSE, NEWHAM

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My experience at the Cleveland Clinic was exemplary. There was nothing not to like. Every member of the team that I encountered; from porters , receptionists, booking in clerks, auxilliaries, nurses, doctors and surgeons were completely focused on my well being. The evironment and facilities were welcoming, clean and everything I could possibly require was available. Nothing was too much trouble 24/7. During my treatment at the clinic I managed to lose a pendant and my wedding ring on different occasions! Unbelievably both were found, only because the staff cared to listen and then went out of their way to search and find them. Amazing and truly exceeded all expectations.

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

Cromwell Hospital is generally always a good experience.

Great. Friendlt Staff

The clinic and the staff was great, I had a really positive experience and will be returning here in future should I need to

I contacted Dementech Neurosciences regarding my son who was suffering from a neurological disorder. His condition worsened and he was developing new symptoms. I as a parent wanted help and a diagnosis for my son. Dementech Neurosciences was recommended by a family member, I was so glad of the recommendation as they were amazing. Josephine who I spoke to on the phone was brilliant, really nice really understanding actually listened to me and advised me what to do. I was seen by Dr Oliver Bernath a neurologist at the hospital who was really nice he observed my son and gave us a diagnosis which actually took a load of weight off me, and gave me good reassurance and advised me for what to do and how my son to recover. I am really thankful for the quick response from the hospital and the staff.

Happy with my visit, good to meet the Doctor face 2 face.

Great staff who supported adequately