68 results found for CYSTOSCOPY Clinics in ARKLEY, BARNET

Was dealt with sensitively and felt I was in the hands of an expert

The Lister Fertility Clinic at the Portland is a busy clinic, and seems to be generally well run. However we have seen a different nurse/doctor almost every time (apart from our consultant who we saw twice out of the 7 appointments during our first egg collection cycle). If a consistent touch point is important to you then this is something to be aware of. The variety has led to a mixed experience, with some lovely nurses and experiences and some less good ones. In particularly it seems like information isn’t consistently passed on, such as allergies (quite important) to preferred name (important but not vital). In addition its odd after a long appointment to go through details that the same day a nurse calls to confirm questions that weren’t raised during the session. It’s good that they are asking the questions and checking, but a little frustrating that they aren’t raised in the appointment, and it doesn’t project organisation. This may change when they have the app they are developing released. However the care during the intervention sessions, such as when we were doing egg collection was brilliant.

Mr Ralph is always approachable and friendly, easy to talk to and the staff are the same.

Excellent care all round

Very friendly and efficient

Very friendly staff

The culture promotes confidence and a sense of security. The corporate objective of “putting patients first” has real meaning for clinicians and other staff.

Comfortable friendly staff

Everyone was extremely helpful and professional.