36 results found for CLINICAL NEUROPHYSIOLOGY Clinics in SOUTH EAST, ENGLAND

I attended the Platinum Medical centre and was dealt with promptly and professionally

just like going to a hotel, many people all friendly and helpful

Very friendly and professional staff throughout and excellent facilities

Never got back to me to set appointment

Excellent service

On time and procedure was expertly completed.

Appointment was on time

fast and thorough

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

all absolutely perfect, on time and efficient