100 results found for BUNIONS (HALLUX VALGUS) Clinics in CUSTOM HOUSE, NEWHAM

Outstanding facilities

Very professional service. Radiologist delightful and very good

efficient and on time .

Clean, calm, efficient, centrally located, great consultant.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

Slick venue and helpful friendly staff.

Great place!

They were fine front desk could be a bit nicer but was clean and spacious