122 results found for ARTHRITIS (HAND) Clinics in UPPER NORWOOD, CROYDON

It's always a pleasure to visit the HSSH

It provided excellent patient care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional, booking process was easy and all staff are pleasant

Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks

Quick appointments. Great specialists.

It was very good, very friendly and not a long wait

Excellent - clean and friendly

Great. Friendlt Staff

Very pleased with my visits to New Victoria Hospital.