88 results found for ANKYLOSING SPONDYLITIS Clinics in KENSINGTON, CENTRAL LONDON

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Professional and friendly service.

Very friendly, efficient and timely service. I arrived early and was seen early.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.

Convenient to get to. Welcoming, clear, helpful staff

Impressive cleanliness, attentive polite staff, very helpful and distinguished

Efficient and timely, almost no wait time which is always appreciated!

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.