11 results found for ANGIOEDEMA (SWELLING) Clinics in BRENTFORD, HOUNSLOW

Excellent experience

We received excellent care at the New Victoria Hospital. All the staff were incredibly kind and helpful - in particular the nurse who supported us through the day and monitored my son once he left the recovery area. We felt extremely well cared for throughout our stay and have had excellent follow-up care too.

Nice and short wait

The clinical staff were excellent and friendly. However the female staff at the front desk is hostile, unhelpful and dismissive which made the arrival quite unpleasant.

Diagnostic Centre was fine but printer out of ink, MRI broken which didn't give an overall feeling that it is not a top end clinic

From reception to room, the level of service was truly 5 star Everyone from reception through porters and nurses were very friendly and consider of the patients needs

First class highly recommended

I had an utterly appalling experience at Lindo Wing. The staff exhibited blatant rudeness and hostility, especially one receptionist—a woman with short, blonde-dyed hair, possibly of African Caribbean descent. Despite merely inquiring about the location of my scheduled TC scan, she unleashed a barrage of intimidation tactics. In front of everyone, she barked, "This is a private clinic; it's not here." The incredulous looks from her colleagues spoke volumes. Feeling utterly humiliated and insulted, I retorted that while I might be a private client, her behavior was unacceptable. Shockingly, she didn't offer an apology or attempt to rectify her egregious mistake. Left to fend for myself, I had to seek out the test location, with a colleague eventually pointing me across the street. This experience was nothing short of a shambles. It's disgraceful that anyone, particularly an elderly individual, should endure such treatment. Shame on her.

I have used this hospital before and found them outstanding.

Professional and friendly team