57 results found for ALLERGY BLOOD TESTS Clinics in NEW BARNET, BARNET

Excellent service

Good clinic with friendly and helpful staff. More parking would be helpful.

Faultless, kind staff and speedy wait times.

I found the experience very good indeed.

Appointment was on time

No complaints. Experienced several times

Impressive cleanliness, attentive polite staff, very helpful and distinguished

It was an excellent experience.

Initial customer service was great, but when we had an issue with booking, 3 phone calls later with promises of returned calls failed adding unnecessary stress to an unpleasant situation.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.