39 results found for ACOUSTIC NEUROMA Clinics in WEST END, CENTRAL LONDON

Friendly efficient procedure

Efficient and effective. Well recommended.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

From the time you step in you are treated with the utmost respect and everyone was so attentive

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

My experiences of OneWelbeck have been wholly positive. I have had several consultations, an MRI scan and surgery there and throughout it all I was welcomed by a friendly team who took time to explain things to me. Everyone that I have met there has been professional and friendly, and the whole experience made me feel in very safe hands.

Professional and friendly service.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very friendly, efficient and timely service. I arrived early and was seen early.