55 results found for ACID REFLUX SURGERY Clinics in STRATFORD, NEWHAM

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly approachable staff, comfortable waiting rooms with water and hot drinks. Nice clean environment, relaxing wait!

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Excellent level of service, efficiency and comfort with personable staff throughout.

very well run place with excellent staff

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

Fantastic device and facilities never had to wait for appointments. Friendly staff.

The service was very friendly and efficient and I was seen at my appointment time.