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Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Please keep in mind that my rating has nothing to do with the staff and doctors that attained to me during my visit. My bad experience was after my visit, I paid for my sick leave which usually take less than 5mins to receive once you’ve made the payment to MOHAP. Once I left the hospital I waited till the evening around 6pm I call the customer service the Asian guy ( Indian) who picked my called told me it takes 24hr and he seems not wanting to assist, once I told him that I often apply it by myself and told him about the time frame he said he will check with the clinic and get back to me. Came back to me and repeated himself and I did the same, the he didn’t have anything else to say but to transfer me to the clinic. Fast forward to the clinic I spoke their supervisor on duty VERY UNPROFESSIONAL sanja or sajav… I forgot her name too she told me it takes 24hr and the guys at the clinic already informed it takes 24hr, I told her I often apply it by myself and it doesn’t take that long and she told me it has been apply they are just waiting to receive it. I told her she was wrong with MOHAP once the payment is received you instantly receive a notification has been approved then your sick leave follow. She told me she has to check with the nurse, I told her it’s not the nurse applying for the sick leave you’ve a particular staff that does that. Then I knew something wasn’t right, I told her if it has been applied send me the Application Number I’ll verify it on my end she said she doesn’t hav access to it she will ask and get back to me. I waited for and hour and I decided to go to the clinic. On arrival to the clinic I met Mosiz very nice guy and always assist me and my family, I explained to him the situation and he came back to saying wait 5mins you’ll get your sick leave. And guess what they had not applied for it as i thought, mind you my state Dr Avinesh said I need to have a bed rest not to strained my thigh and I had to come all the way to the clinic just for them to apply a sick leave I had paid since morning. If that supervisor was professional she would have just been honest with me and I would have known what to say to my company once they asked for the sick leave. But she thought she is so smart. I’m really pissed and disappointed.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Very badly organised prime medical center which i have visited. The staff in the reception tries to teach you when you tell any complaint. No nurse at the doctor’s room to inform whose turn is next. Afterall when everyone is waiting, some random person will come from nowhere and go inside the room. When you ask about it, they say priority appointment. But when we ask what is priority appointment nonody knows. Very badly organised. And reception staff also not polite enough to explain things properly. And regarding appointment, i had appointment which was booked in the application and when i came to the reception it was not there and i think they removed and was asking for message which i didnt receive. I had to booked one appointment for future just to show him that we normally dont receive any message when we book appointment in the app. Very bad experience from this branch.

Dr. Tomasz Zaranski

Dentist

I came in for a dental consultation not realizing that my oral health could be directly affecting my general health. Using advanced diagnostics and a very thorough evaluation, Dr. Thomas discovered a chronic inflammatory focus related to one of my teeth. This hidden infection was putting constant stress on my body and negatively impacting my overall health. Once the causative tooth was removed, I experienced a noticeable improvement in my energy levels and general well-being. I am extremely thankful for such a comprehensive, health-oriented approach. I highly recommend this doctor to anyone who values not only excellent dentistry, but true care for systemic health.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I had a great experience with my tattoo removal journey, and I truly want to appreciate Head Nurse Anna and Dr. Zahir for their exceptional care and professionalism. From the very beginning, they made me feel comfortable, well-informed, and confident about the procedure. Head Nurse Anna was incredibly kind, patient, and attentive throughout every session, always ensuring I was at ease. Dr. Zahir was highly knowledgeable and precise, explaining each step clearly and delivering excellent results. I’m very happy with the progress so far and grateful to be in such safe and capable hands. Highly recommended!❤️

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Can you please look at the requirement of visiting the cashier after doctor visit. As a process once we are done with the doctor, we need to visit the cashier before leaving but for certain insurance it is completely covered and if it is not covered nurse always informs on the additional charge. If there is no payment you shouldnt be asking the people to queue up for cashier because you already have a long wait and just to get a stamp on the registration paper and a acknowledgment of nothing is required we are expected to wait 10-15 minutes.

Dr. Tasnim Elgendy

General Practitioner

I had an excellent experience with Dr. Tasnim, who truly sets a high standard for patient care. From the first consultation, it was clear that the focus was not just on symptoms, but on fully understanding my medical condition in depth The attention to details, thorough investigation, and tailored treatment approach clearly reflect strong medical knowledge & genuine care. Dr. Tasnim goes the extra mile to identify root causes and address them properly, making the patient feel confident and well looked after.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

SKIN111 @ Home

Beauty Therapy, Cosmetic (Aesthetic) Medicine

I had a great experience with Skin111’s home IV drip service. Nurse Milu came to my home and was extremely professional, kind, and gentle throughout the process. She explained everything clearly, made me feel very comfortable, and ensured the service was done safely and smoothly. The entire experience was stress-free and convenient. Highly recommend Nurse Milu and Skin111 for anyone looking for reliable home IV drip services!

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

I was well welcomed by the reception staff who were smiling and very helpful in all my process and continually checking on me and assuring me in what process they are and they apologise also if they were late in process which they were not And I'm really thankful and happy for the service I received from this clinic. And special thanks to doctor Olga she was very kind , professional and dealt with me in very good way.

Mr Craig Tanner

Podiatrist

After a very long time and many years of searching, I finally found the best podiatric doctor Craig.He truly understood my leg length difference and made insoles that have made a real, noticeable difference in my comfort and daily life. His knowledge, precision, and care are exceptional. I am extremely grateful and highly recommend him to anyone . Thank you for giving me relief and confidence

Dr Manar Hajali

Obstetrician & Gynaecologist

had a wonderful experience with my gynecologist Dr. Manar during my pregnancy. She was extremely knowledgeable, patient, and supportive throughout the entire journey. The care and attention I received made me feel safe and well taken care of. I highly recommend her to any expecting mother looking for compassionate and expert care. 🫶🫶🫶

Oliver Jones

Chiropractor

Oliver was able to captuee my muscular skeleral history and cross pollinate that with what i was presenting on the day. He was a great listener and confirmed his inital diagnosis with confirmation from assessing me on the practitioner table- a totally holistic experience- i would highly recommed him

Dr. Leena J. Salman

Dentist

كانت زيارة عيادة الأسنان تجربة استثنائية بكل المقاييس، حيث تلاشت مخاوف الخوف التقليدية أمام لمسات من الرعاية الفائقة والمهنية العالية. استقبال دافئ، بيئة نظيفة ومريحة، وفريق عمل مبتسم جعل التجربة آمنة ولطيفة، محولةً إجراءات العلاج إلى فن يعيد للابتسامة بريقها وثقتها، مع نتائج مذهلة تتجاوز التوقعات.

Dr. Ghulam Shabbir

Neurologist

I feel always a very good when I meet to Mr. Ghulam Shabir, During the checkup I never feel that I am in hospital. With Doc Ghulam Shabir its look like I am sitting in own family. And honestly Doc Ghulam Shabir is a God gifted person. My All-best wishes are for Doc Ghulam Shabir.

Dr Waseem Sarwar Memon

General Practitioner

Dr. Wassem is very nice and caring human being. He listen carefully to his patient and advice them thoughfully. Very kind man as well. And professional aside from that his always smiling and giving his 100 % service. Im very satisfied with Dr. Waseem highly recommended.