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Dr Mustafa Hatim Mahesri

ENT Surgeon

I would like to sincerely thank Dr Mustafa Hatim Mahesri for the excellent care and attention during my recent visit. The way you listened patiently, explained everything clearly and guided me with confidence made me feel very comfortable. However I am disappointed to learn that Alshaya staff insurance is not being accepted for many important cases such as medicines and ear operations. This is surprising as the same insurance is widely accepted at other hospitals and clinics including NMC, Aster, Noor, and so on I kindly request Prime Medical Center management to look into this matter and do the needful to implement Alshaya staff insurance coverage. Staff and patients deserve equal access to medical services without unnecessary limitations and aligning with other healthcare providers will greatly improve trust and satisfaction.

DentalDate dental clinic

Dentistry

Хочу выразить огромную благодарность всей команде стоматологии, а особенно нашему замечательному врачу - Насте. Она смогла найти подход к моей дочке Оле, которой всего 7 лет, и которая обычно очень боится любых врачей. Настя так деликатно и внимательно всё объяснила, что расслабилась и доверилась ей буквально с первых минут. Самое удивительное - дочка даже не поняла, что ей сделали укол! Настя провела лечение настолько аккуратно и профессионально, что пломбу поставили быстро, спокойно и без единой слезинки. Для меня, как мамы, это бесценно. Теперь говорит, что больше не боится стоматологов, и хочет снова идти только к Насте. Спасибо за ваш талант, доброе сердце и настоящий профессионализм! Мы очень рады, что нашли именно вас. ❤️🦷

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I observed the customer care counter staff today and was disappointed with their performance. Despite many people waiting for their turn and the staff were busy talking among themselves instead of attending to patients promptly. This created unnecessary delays and frustration for those waiting. In contrast the lady at the cash counter was very efficient. She handled her work quickly and professionally, wasting no time and ensuring smooth service. Her dedication is commendable and sets a good example for others. I strongly recommend that the customer care staff improve their attentiveness and sense of responsibility and need more professional staff there as patients deserve timely and respectful service.

Dr. Azima Rashidova

Obstetrician & Gynaecologist

I’m so grateful to Dr. Azima and the entire team at Medicure polyclinic for the incredible care I received throughout my pregnancy and delivery. From the very first appointment, Dr. Azima made me feel supported, calm, and confident. She’s not only highly professional but also genuinely kind and attentive — always taking the time to explain everything clearly and answer all my questions. My delivery went smoothly thanks to her expertise and the hospital’s caring staff. The facilities were clean, modern, and very comfortable. I couldn’t have asked for a better experience. Highly recommend Dr. Azima from medicure polyclinic to any expecting mother in Dubai!

Allied Medical Centre

Endocrinology and Diabetes, General Medicine, + 16 more

I have been here for specialized MRIs about 5 times in the last 8 months. Without exception the staff are highly professional, warm, make sure I am comfortable. The atmosphere is relaxed, lovely artwork in the main waiting area. The driver service is especially nice as I am not comfortable driving to/from the multiple medical appointments I have each month. My doctor appreciates the excellent t quality of the mRI to monitor my treatments.

Dr. Iyad Khoudeir

Neurologist

I had an amazing experience with this doctor. He creates a welcoming and comfortable environment the moment you walk in. He’s incredibly knowledgeable, easy to talk to, and truly listens. What makes him stand out is his ability to really see through his patients — especially when it comes to their worries and unspoken concerns. He is caring, reassuring, and genuinely dedicated to helping. Highly recommended.

Dr Rizwan Abdul Qazi

Gastroenterologist

I visited doctor with a severe stomach ache. Doctor listened to all symptoms and asked for my diet and lifestyle to under the trigger, post that suggested some tests and endoscopy along with colonoscopy. Post results are out, doctor advised the treatment i should take and diet to follow. Over all a good experience as the doctor listens to patient and suggests/ treats.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

Appointment with Urologist was at 20h20. I was there 5 minutes earlier, registration process took a while (which is "okay" given that it always takes time in this country compared to Germany for example ;-) Staff was friendly and doctor as well. He explained everything in easy words and took time for the patient which I appreciated.

Dr Vishal Prasad

ENT Surgeon

Dr. Vishal is very sensitive to his patients, he treated my wife who suffered sinus infection when she is 32 weeks preganant and facing massive headeche and pain. His way of medication is top notch and the way of assessment is very unique and friendly. Above all he is a Gentle-Man who cares for his patients. Thank you Sir.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

Very bad experience this time than before. Dr. Reema Shuja was very rude. As a doctor, should be polite with the patient, but she was very rude and arguing about previous sickness. We can understand the work pressure and home responsibilities can cause our mood tough but at duty we shouldn't apply on others.

Aspris Wellbeing Centre Dubai City Walk

Psychiatry, Psychology

I had a session with Ms Jelena and I found her professional, warm and open. I love that she not only listens to the clients but also understands and evaluates the situations, so it would be great to have continuous sessions with her. The staff was very friendly too, I had a great experience. Thanks

Gulf Family Clinic

Ophthalmology, Optometry

My optometrist was fantastic. Apparently the expensive American doctors I’ve been seeing for years never detected my accommodative eye spasm, but this clinic did. Now I’ll finally have the right prescription and zero eye strain. Can’t say enough good things about the team here and quality of care.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

TERRIBLE WAITING TIME. More than 1.5 hour waiting for pediatrician. 6mo crying and restless but priority given to appointment patient even after coming late. Walk in patient has no value in this clinic need to wait many hours to finally receive any treatment. Pathetic and poor management.

Dr. Ihab Abbas

Orthopaedic Surgeon

عياده ماشاء الله عندها جميع الامكانيات…ولها اسلوبها الحضاري وتعامل الممتاز من قبل الاستقبال والدكاتره وممرضين …شكراً جزيلاً لكم وشكر خااااص لدكتور ايهاب ..على تعامله مع المراجعين نتمنى لكم مزيد من العطاء وتطور في العياده والأحسن قادم بإذن الله تعال 🫡✨

Dr. Samar Khalil

Obstetrician & Gynaecologist

Dr. Samar Khalil saw us for an emergency ultrasound as my partner was experiencing symptoms of rupture linked to an ectopic pregnancy. She was quick to act, yes and organise the next steps with her colleagues. We can’t thank her enough!!

Dr. Khaldoon Abo Dakka

Cardiothoracic Surgeon

The doctor was very kind and professional. They listened carefully to my concerns, explained the treatment clearly, and made me feel comfortable.