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Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

When I was given injection the nurse dropped some liquid side on the floor. I said oh ! Bus she picked it up and continued. Needle was in my arm but syringe side should have replaced.. it’s still not acceptable. It’s too late. What responsibility will you take if I get infected. I’m very much concerned. Some nurse are so good. It’s my first time that I saw her. About cashier. I’ve been requested invoice for sick leave. I spoke to the cashier who is philipina process my payment right after finished my payment. I waited whole day nothing find in my email. I called via phone call for three time. Still haven’t find any. I emailed help desk and no reaction. I AM STILL WAITING INVOICE FOR SICK LEAVE!!! WHAT IS THIS CUSTOMER SERVICE. Usually I understand they are busy it’s understandable. But this time multiple things … it’s terribly bad.

Dr Amer Mousa Kadhem

Urologist

I had a very positive experience with Dr. Mousa. Despite the topic being relatively awkward, he made it easy and comfortable to discuss from the very beginning. He took the time to ensure I clearly understood everything, explaining the process, the implications, and the recommended next steps in a calm and easy-to-follow way. He also helped me understand the importance of the treatment being discussed without any pressure, which I really appreciated. Overall, Dr. Mousa was excellent both as a doctor and as a person. He was genuinely pleasant, approachable, and easy to be around. I left the appointment feeling informed, reassured, and confident in the path forward.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

Prime Medical Center - Motor City

Orthopaedic Surgery, Cardiology, + 6 more

Went for a checkup - determined I needed a root canal. Dr advised she will submit for approval and refer to another branch. 3 days later I called to follow up as I received confirmation of an approval. She booked for oasis branch but no submission for the root canal was done , only x ray. Oasis now wants a new consult and new submission. A complete waste of time . I’ve requested for my x rays to use a more efficient establishment.

Dr. Ihab El Tayeb

Endocrinologist

I highly recommend Dr. Ihab and his team. I usually come here for my thyroid checkups, and every visit has been a great experience. Dr. Ihab is very attentive, knowledgeable, and takes the time to explain everything clearly. I also want to thanks Gretchel at the reception she is always kind, professional, and very helpful. Their service and attention are truly impeccable. I always feel well taken care of.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Aasima Yawar Azim

Internal Medicine Doctor

We came to Internal Medicine Dr Asima Yawar, she was well focussed, listened all our sysmptoms, did the required checkup and give her recommendation. We are still under her treatment and we hope by the grace of Allah our health issues will be sorted out. We are extremely satisfied with Dr and the overall support which we are getting from Prime Medical Center jn Mizhar branch.

Dr Zain Ladha

Functional Medicine Specialist, Holistic Therapist

Seeing Dr. Zain for Naturapathic and Functional medicine was a really positive experience. She’s clearly very experienced, but what stood out most was how much she cared and how much attention she gave. She walked me through her thinking, answered all my questions and made a plan that felt realistic and personalized. I’d recommend her without hesitation.

Dr. Dima Ghaith

ENT Surgeon

Dr Dima is very professional, every step of the treatment plan was explained thouroughly answering all the questions I needed before my surgery. Also, post surgery care was amazing and the follow up visits was to make sure that my surgery is as successful as possible Thank you so much dr Dima for your efforts towards your patients

Dr. Lobna Sallam

Obstetrician & Gynaecologist

احسن دكتورة مافي مثل دكتورة لبني والله ،، من ناحيه تعامل وأسلوب حتى ولادتي عندها كانت بسيطه وما حسيت باي ألم ،، الله يسعدهاااا ويوفقها احسن دكتورة ف الدنيا ،، تعاملت مع وايد دكاتره ف فتره حملي وتلعوزت معاهم وايد بس لما رحت الدكتورة لبنى حرفيا ارتحت وكل أموري كانت زينه ..، احبججج مة دكتورة ومشكورة ع كل شي

Dr Neaam Majeed Mohammed Shett

Obstetrician & Gynaecologist

الدكتورة نعم من أفضل الطبيبات في مجال النساء والولادة، متميزة في عملها وغاية في الإتقان. تعاملها راقٍ ومريح للنفس، وتحرص دائمًا على طمأنة المريضة والاهتمام بأدق التفاصيل. شاطرة ومتفانية في عملها، وتشعرك بالثقة والاطمئنان من أول زيارة. جزاها الله خيرًا وكتب أجرها على حسن تعاملها وإخلاصها

Dr. Randa Ahmed

Paediatrician

Thank you so much, Doctor, for all your support, care, and dedication. We truly cannot thank you enough for everything you have done for our son. Your patience, kindness, and professionalism made a huge difference, and we are very grateful to have you as his doctor. 🌹🌹🌹🌹