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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

I visited Prime Medical Center at Oasis Mall for an ENT consultation. I was informed the night before by customer service that the consultation fee would be AED 250, and this was also confirmed at the reception. However, I was surprised to see a separate charge for an ear swab when it was time to pay. At no point before or during the consultation was I informed that this procedure would incur an additional cost. Additionally, the doctor mentioned that everything appeared normal prior to doing the swab, which makes it unclear why the procedure was even necessary. No explanation was given about the purpose of the swab, what it was for, or when I could expect any results, if there are results at all. I believe patients should be clearly informed in advance about any extra charges and the medical reasons for any additional procedures. I would appreciate it if you could review this case and clarify why the ear swab was performed and charged without prior notice or any follow up information. Thank you for your attention to this matter.

Dr. Yasmin Giambrone

Radiologist

I recently had a breast biopsy performed by Dr Yasmin, and I can honestly say the experience was far better than I could have imagined. I was quite anxious beforehand, but Dr Yasmin immediately put me at ease with her calm, reassuring manner. She took the time to explain each step of the procedure clearly and answered all my questions with patience and empathy. During the biopsy itself, she was incredibly gentle and attentive, constantly checking that I was comfortable. What really stood out was her professionalism combined with genuine kindness. I felt completely cared for throughout. Thanks to Dr Yasmin and her team, what I had been dreading turned out to be a smooth and surprisingly stress-free experience. I’m very grateful for her expertise and compassion and would highly recommend her to anyone needing breast imaging or procedures.

Dr. Buthainah AlShunnar

Plastic Surgeon

Dr. Buthainah is truly exceptional , an outstanding surgeon and a genuinely kind person. She combines professionalism, expertise, and warmth in a way that instantly puts you at ease. From my first consultation, she made me feel completely comfortable, taking the time to explain every detail with great care and patience. It’s clear that she’s deeply passionate about her work and her patients. Her entire team reflects her positive energy and professionalism always welcoming, supportive, and kind. I’m especially grateful to her wonderful patient coordinator, Wiaam, for her patience, attention to detail, and efforts in ensuring that everything went smoothly and beautifully.💗💗💗 I always feel cared for, valued, and surrounded by genuine warmth whenever I visit. I’m truly thankful for Dr. Buthainah and her amazing team.💗💗💗💗

Dr Jincy Joy

Paediatrician

I recently visited Dr. Jincy for my child’s check-up, and I’m very happy with the care we received. She is an excellent pediatrician—patient, kind, and very knowledgeable. She takes time to listen to all concerns and explains everything clearly, which makes parents feel comfortable and reassured. My child also felt very relaxed during the visit. I truly appreciate her friendly approach and genuine care. Highly recommend Dr. Jincy to anyone looking for a dedicated and compassionate pediatrician. Sister Sandhya is very kind, caring, and professional. She makes patients feel comfortable and is always ready to help with a smile. Her gentle approach and attention to detail show her genuine dedication to her work. I truly appreciate her support and the way she handles everything with patience and compassion.

Eastman's Smile Solutions Dental Clinic

Dentistry

I recently had a dental crown done by Dr. Mary at Eastmans Dental Clinic, and I couldn’t be happier with the results. She was very professional, gentle, and thorough throughout the entire procedure. Dr. Mary took the time to explain every step, ensuring I felt comfortable and confident. The crown looks and feels so natural—perfectly matching my other teeth. The clinic itself is clean, well-organized, and the staff are always welcoming and accommodating. I truly appreciate the care and attention I received. Highly recommended for anyone looking for quality dental work and a dentist who genuinely cares about her patients!

Gulf Family Clinic

Ophthalmology, Optometry

Complete fail. I had only one objective, being able to read my laptop screen. I still cant. I cant work, cant write, cant do emails. The staff were fantastic, the prescription totally wrong. I paid a huge sum of money for some amazing lenses which give me crystal clear distance vision but I cant read my laptop no matter which way I tip my head or how close or far the screen. Any my right eye aches, when I take the glasses off it feels like Ive been punched in the eye. Ive waited for a couple of weeks to see if I would get used to it and adjust to the lenses but this is still impossible and distressing.

Prime Medical Center King Faisal

Cardiology, Dentistry, + 12 more

I had a great experience with Dr. Arshad. He listened carefully to my concerns, explained everything clearly, and made me feel comfortable throughout my treatment. His approach is calm, caring, and professional, and he truly takes the time to ensure his patients understand their condition and treatment plan. Since starting treatment with him, my breathing has improved a lot, and I feel much better overall. I’m very thankful for his care and highly recommend Dr. Arshad to anyone looking for a knowledgeable and compassionate pulmonologist. ⭐ Rating: 5/5 – Excellent doctor and outstanding patient care.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

Dr. Cristina always brings positive vibes and makes you feel truly cared for. She listens carefully to your concerns and ensures to run the necessary laboratory tests to prescribe the right medicine. She always checks if the medication suits me well. With her care, I never feel like I’m sick — my hemoglobin levels have improved, and even my asthma has gotten better. My only concern is waiting time even you are with appointment you need to wait . Yesterday was too long l understand sometime too many patients but still a concern. Burjuman team is always 👍

Prime Medical Center - Rahmania Mall

Cardiology, Dentistry, + 8 more

Pharmacy at Prime Medical Center (Rahmaniya Branch) Mr. Vishnu at the pharmacy was unprofessional in handling customers. When I approached him, my number was already displayed on the screen, yet he told me to wait without checking it. His tone and manner were impolite. He also asked me to go to the cashier, even though I had already completed the payment, and my receipt was stamped and clear. When I asked him whether he had checked the stamp, his response was simply, “No.” I suggest that he receive proper training in customer service and communication skills.

Dr. Ahsan Ullah Chaudhry

Cosmetic Doctor, Dermatologist

I wanted to do Fillers and Botox on my face but I wanted to go to a reputable doctor in Dubai who was knowledgeable and experienced. I met Dr Ahsan at My London Skin Clinic. He explained everything to me in detail and I was super happy to do my treatment with him. He used Juvederm and Botox Allergan which I was super happy with. The results were super natural and I really happy with my results. My friends are now booking in too.

Dr. Hala Fathi Hannot

Ophthalmologist

I had an excellent experience with Dr. Hala , From the first visit, she took the time to listen carefully to all my concerns and explained everything clearly in a way I could easily understand. Her professionalism, kindness, and deep medical knowledge gave me a lot of confidence and peace of mind. I truly appreciate her dedication and would highly recommend Dr. Hala to anyone looking for a caring and trustworthy specialist.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

No proper communication in CASHIER, Came here for blood test as suggested by doctor and some of the blood tests are not approved from insurance. Aggreed I will pay self and taken new tickct and came back to the same cashier . We just tap the card and came back. Finally blood test report receive only insurance approved ones. One of the cashier is not hearing our voice and he simply regretting the requests. Worst experience

Trio Dental Center

Dentistry, Oral & Maxillofacial Surgery

Dr. Wael is amazing! He’s very patient, gentle, and kind. He did my root canal treatment, and I didn’t feel any pain at all! Everything was done carefully and professionally, and he made me feel completely comfortable throughout the procedure. A big thank you to Dr. Wael and his entire team…Rachel and Jane included ~ for being so friendly, kind, and attentive. Truly an excellent experience highly recommended!

Dr. Eman Mostafa Sleem Sleem Ali

Dermatologist

I absolutely love my doctor Dr.Eman— she’s amazing! She does different kinds of treatments and always knows exactly what my face needs. She’s super kind, professional, and incredibly gentle. She’s the only one I trust to work on my face, and every time, the results are just beautiful!

Dr Radhya Saeed Abdullah Balhareth

General Surgeon

She was very pleasant just like the first time I met her. She makes me feel secured by being patient and understanding when i asked tons of the same questions. She is very professional and really amazing with her expertise.

Dr. Mohammed Elmarghany

Orthopaedic Surgeon

I highly recommend Dr. Mohammed Elmarghany. He is very professional, attentive, and takes the time to explain everything clearly. I felt comfortable and well cared for throughout my visit.