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Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

Dear Prime Services Team, I am writing to express my disappointment with the service I received during my recent visit. I had an appointment for my child scheduled at 7:40. Due to personal reasons, I informed your staff in advance that I would be coming as a walking customer. Despite arriving on time, several patients who came after us were allowed to see the doctor before my child. As a result, my wife, my child, and I had to wait for almost one hour before being attended to. This situation was extremely inconvenient, especially with a child. Additionally, I noticed that only one staff member was handling customer service at that time, which led to a very long waiting queue and added to the delay. Overall, the poor queue management and limited staffing made the experience very unpleasant. I believe the management needs to seriously review and improve the appointment handling and customer service process to avoid such issues in the future I hope you will take this feedback seriously and work towards improving the quality of service.

Dr. Shalini Verma

Obstetrician & Gynaecologist

During my first pregnancy, I reached out to Dr. Shalini from day 1. Being my first pregnancy, I was extremely scared, especially after being diagnosed with gestational diabetes. She guided me with so much professionalism, clarity, and confidence that it gave me immense strength and reassurance throughout the journey. Towards the end, due to an emergency, I had to undergo a C-section. I was very fearful at that moment, but Dr. Shalini and her entire team handled the situation so calmly and efficiently that I immediately felt safe and comfortable. Everything went smoothly, and I knew I was in the best hands. What I truly appreciate is how she supported me through every stage, and always explained things clearly, which helped me stay positive. Her team was equally caring and supportive and I am deeply grateful to Dr. Shalini for making my first childbirth experience safe, positive, and memorable.I highly recommend her to all expecting mothers. Thank you, Dr. Shalini, for everything.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Dr. Ubaid Shah

Neurologist

Since being under the care of Dr. Ubaid Shah, our son has shown a remarkable improvement in his epilepsy. Dr. Shah was able to find the right treatment for him, which has made a huge difference in his quality of life and in ours as a family. We have regular check-ups, and Dr. Shah is always extremely attentive, caring, and accessible whenever we have needed him. He takes the time to listen, explain, and reassure us, which means more than words can say. Although this journey has been very challenging, we have always felt fully supported as a family. We are deeply grateful for Dr. Shah’s dedication, professionalism, and genuine compassion. We couldn’t ask for better care.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Dr Luciano Tracia

Plastic Surgeon

I am extremely satisfied with my experience with Dr. Luciani Tracia and nurse Shatha Saleem. I had a breast implant replacement and cyst removal, and everything went perfectly. Dr. Tracia was very professional, caring, and thorough, which made me feel safe and confident throughout the entire process. The recovery was fast, the pain was minimal, and the results are excellent. Nurse Shatha Saleem was kind, attentive, and very supportive before and after the procedure. I highly recommend them for their outstanding care and professionalism.😊

Eastman's Smile Solutions Dental Clinic

Dentistry

Dr. saba has been my orthodontist for the past 18 months , the most memorable months of my life. I’ve always had very messed up teeth. Also, the nurses and the rest of the staff are the sweetest. My braces journey was actually so much fun! They were finally taken off yesterday & I feel like a new person now, I just can’t stop smiling, my teeth look so perfect. Thank You so much Dr. Saba for being so understanding & caring about my situation, no one would’ve been able to do it like you did. I’ll always be grateful to you for that .

Dr Saumya Srivastava

Obstetrician & Gynaecologist

We were looking for a doctor who is concern and very caring to patients. We were looking for an OB doctor who is very knowledgeable and professional. We were looking for a doctor who knows what she's doing. We are so blessed that we've found Dr. Saumya Srivastava as she has all the above characteristics of the doctor that we are looking for. She is very kind and friendly to her patients. We will definitely recommend her to our friends and family. Thank you Dr. Saumya, May God bless you always and your family.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was with my husband, I am pregnant and staff at cash counter Fahad Palekar was very rude and disrespectfull, he was literally shouting at us for not being available when token came we requested him as we had multiple appointments and there was rush. So we sat on other side it took a while to come till cash counter . Moreover the cashier showed us his batch to go ahead and put complaint . He need to be polite with patients. This was raffle surprising and not at all acceptable behaviour

Dr. Dhawal Bakhda

Orthopaedic Surgeon

The hospital services were excellent. When I met the doctor, he understood my issue immediately, and the X-ray results confirmed exactly what he explained. He prescribed medicines and a gel, which really helped with my recovery, and I am feeling much better now. One thing I noticed was that the recommended calcium medicine was different from what I received, and I was a bit confused about whether it was changed. Apart from this, the overall treatment and care were fantastic.

Dr. Ahmed Abouelenein

General Practitioner

I had a great experience with the dermatologist during my derma pen session. The doctor was very professional, gentle, and explained every step clearly, which made me feel comfortable and confident. The clinic was clean and well-organized, and the treatment was done with great care. I’m very satisfied with the results and would definitely recommend this doctor to anyone looking for safe and effective skin treatments.

Dr Mir Awais Talpur

General Practitioner

Overall, the visit went well. However, the only aspect I found unprofessional and quite irritating was that the doctor immediately suggested surgery. In my humble opinion, it would be more appropriate to first begin with a conservative treatment and monitor the progress. Surgery should be considered only as a last resort, and only if other treatment options prove ineffective.

Dr. Rabab Zaidi

Dentist

Dr.Rabab is really one of the kindest and best dentists I've been to. She takes the time to make sure you understand what's going on and also to make sure you're okay with what's happening. As an anxious person this really helps and is the only time I'm not nervous when around someone in a white coat.