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Prime Medical Center - Deira @Reef Mall

Cardiology, Dentistry, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Prime Medical Center Jumeirah

Cardiology, Dermatology, + 6 more

I am writing to express my disappointment with the service I received at the lab during my recent visit. I was informed that I would need to wait approximately 30 minutes, as I would be accommodated in between scheduled appointments. I understood this and agreed to wait. However, I ended up waiting for almost two hours while experiencing significant pain in my lower abdomen, which was the reason for my clinic visit. During this time, I was instructed to drink a large amount of water and continued waiting in discomfort. Despite the staff being aware that I was in pain and seeing my condition, I was repeatedly ignored and not given any updates or assistance. I understand that clinics can be busy, but waiting for such an extended period while in pain, without proper communication or consideration, was very distressing. I am extremely disappointed with the level of care and service provided. I hope this feedback will be taken seriously and used to improve patient care in the future.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

My appointment was scheduled at 6:40 PM. Due to traffic while traveling from Sharjah to the clinic, I arrived slightly late at 6:55 PM. A male nurse did not allow me to directly see the doctor and advised me to wait for one hour. When I eventually saw the doctor, I was asked to undergo an X-ray. After the X-ray, I had to wait again for approximately 20 minutes. The doctor informed me that everything looked fine and prescribed a gel to apply along with painkillers. However, I am concerned because I am still experiencing shoulder pain, and I am unsure why the pain persists if everything appears normal. Additionally, the male nurse informed me that physiotherapy approval would take approximately three days.

Advanced Care Oncology Center

Imaging (Scans), Oncology

would like to express my sincere appreciation to the radiation oncologist Head of the Oncology Department Dr Ismail ghorbel for the outstanding leadership, medical expertise, and compassionate care provided throughout my treatment journey. Your professionalism, clear communication, and dedication to patient-centered care truly made a the journey much more manageable and reassuring. I would also like to extend my heartfelt thanks to the nurses and all staff members at the oncology center. Their professionalism, punctuality, kindness, and constant support never went unnoticed. Every interaction was handled with respect, empathy, and efficiency, creating a safe and comforting environment for patients

Harley Street Medical Centre - UAE

Audiology, Breast Surgery, + 17 more

I was made to wait for about an hour and I had to pay AED 800 + medicine for a 5 minute consultation with the dentist after being redirected by the ENT specialist because they didn’t think that my ear pain was due to infection but rather due to something related to my jaw. The dentist suggested I get a mouth guard, which would have been another AED 2500 out of pocket, to which I said I would get back to them after talking to insurance. All in all, I came back from the hospital with just pain medication which was not covered by my insurance and no solution for my hurting ear. Will not be coming back. All staff however were very polite and helpful.

My London Skin Clinic - DIFC

Dermatology

Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Dr Farida Pithawala

Obstetrician & Gynaecologist

If I could give more than 5 stars, I would!!! Dr. Farida Pithawala thank you so much from the bottom of my heart for taking such good care of me/us (my baby) during and after pregnacy as well as the delivery. Me and my husband felt very secure because we know I'm with a professional and knowledgeable Doctor. Since day 1 I am really impressed with Dr. Farida and I will continue recommending her to all of my friends. Forever grateful ❤️

Dr. Rabab Zaidi

Dentist

Dr.Rabab is really one of the kindest and best dentists I've been to. She takes the time to make sure you understand what's going on and also to make sure you're okay with what's happening. As an anxious person this really helps and is the only time I'm not nervous when around someone in a white coat.

Oliver Jones

Chiropractor

Oliver was able to captuee my muscular skeleral history and cross pollinate that with what i was presenting on the day. He was a great listener and confirmed his inital diagnosis with confirmation from assessing me on the practitioner table- a totally holistic experience- i would highly recommed him

Dr. Malaz Eldirdiry

Dermatologist

i rate my experience a 10/10 i coincidently found out about dr malaz during a time i was struggling with acne and hyperpigmentation and she was able to help me with it. She is very professional and trustworthy and able to help you in the nest way possible to get the best results you want

Dr Shaimaa Noureldeen

General Practitioner

اليوم تمت مراجعه الدكتوره شيما وحين طلب اجازه مده يومين رفضت وإفادة الممرضه بس فقط يوم واحد والاجازه يتم دفع عليها رسوم وليس بلاش عشان هيه ترفض ولا التامين يغطي رسوم الاجازه يعني فلوسنا ومن حق المريض في حال يعرف نفسه تعبان بيطلب الاجازه ولا مابيدفع رسوم الاجازه ولا بيطلب اجازه بالاساس

Dr. Kiran Makwana

Orthopaedic Surgeon

Dr. Kiman is an outstanding orthopaedic doctor—professional, knowledgeable, and genuinely caring. He took the time to explain everything clearly and made me feel comfortable throughout the treatment. His expertise and attention to detail truly stand out.

Dr Munima Habib

Obstetrician & Gynaecologist

It was my first visit with Dr. Munima Habib. I hate going to Gynae's but Dr. Munima made me feel very at ease and comfortable. She listened to my history and concerns and explained everything clearly. It felt like visiting a friend instead of a Dr.