Case study: Dr Mac Clark-Dickson 

Dr Mac Clark-Dickson builds credibility through patient feedback

Gastroenterology | Sydney, AU | Dr Mac Clark-Dickson

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Dr Clark-Dickson wanted to showcase the quality of care he provides

Dr Mac Clark-Dickson is a Gastroenterologist with a private practice at Sydney Adventist Hospital, a major tertiary facility on the Upper North Shore. Known for his patient-first approach, Dr Clark-Dickson cares for a high volume of inpatients and provides ongoing treatment in his private rooms after discharge. He’s accredited by the CCRTGE to perform both gastroscopy and colonoscopy.

With a passion for holistic care, his interests span liver disease, bowel cancer screening, IBD, IBS, and the powerful role of diet and lifestyle in digestive and liver health.

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“I was confident in the level of care I was providing and wanted a way to reflect that – especially as I’m early in my career and focused on building my practice. Often, patients are referred to another specialist but end up seeing me due to availability. Having verified reviews on Doctify helps reassure them they’re still in excellent hands.”

Dr Mac Clark-Dickson
Gastroenterologist

“I was confident in the level of care I was providing and wanted a way to reflect that—especially as I’m early in my career and focused on building my practice. Often, patients are referred to another specialist but end up seeing me due to availability. Having verified reviews on Doctify helps reassure them they’re still in excellent hands.”

Dr Mac Clark-Dickson
Gastroenterologist

Visibility

340+

Doctify profile views

Reach

6,300+

Google search impressions

Feedback

50+

Verified patient reviews

What have been the main benefits of using Doctify for your practice?

Using Doctify has made a big difference in my practice. I can easily share my reviews and ratings on both my website and Google page, which makes it easier for potential patients to find me and see what others have experienced. This transparency helps build trust and gives patients the confidence to reach out. It’s been a great way to connect with new patients and show them the quality of care they can expect.

What do their patients say about them?

How do you use the patient feedback you collect through Doctify?

I make a point of reviewing the feedback I collect through Doctify on a regular basis. I then feature relevant comments on my website to give potential patients an honest insight into the experiences of others. It’s an effective way to keep the information fresh and help patients feel more confident in their decision to choose my practice.

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Discover more about how Dr Mac Clark-Dickson unlocked insights into his practice and treatments with Doctify