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Mr Robert Henderson

Mr Robert Henderson

Ophthalmologist

London, EC1V 9LF

Verified profile

24 years of experience

Verified profile

24 years of experience

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Reviews

All reviews(30)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Cataract Surgery (7)
Ocular Coherence Tomography (OCT) (5)
Retinal Detachment (5)
Cataracts (3)
Macular Hole (3)

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*Star rating based on patient reviews

30 reviews

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

As soon as I met this person I felt very confident that he had my best interest at heart. He let me ask questions and explained everything in an approproate way. He gave me time, which is invaluable. As a retired NHS worker I could see that I was getting top notch attention, so thank you Mr Henderson

04 Dec 2022verified patient
Patient seen for:
Cataract Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Mr Henderson is an excellent surgeon and very friendly and amazing with children.

26 Nov 2022verified patient
Patient seen for:
Children's Vision Development
Macular Haemorrhage
Paediatric Ophthalmology

4

4.00
Overall Experience
4.00
Bedside Manner/Professionalism
4.00
Explanation

Bit quick but friendly

25 Nov 2022verified patient
Patient seen for:
Eye Test

2.25

2.00
Overall Experience
3.00
Bedside Manner/Professionalism
2.00
Explanation

Mr Henderson was apologetic about a longer than usual wait, so it's understandable that he was rushed, but at the same his tardiness cannot be an excuse for a rather hasty examination worth hundreds of pounds. Are the three and a half minutes that he spent chatting to my son worth 350 pounds and waiting in total for close to three hours? Definitely not.

21 Oct 2022verified patient
Patient seen for:
Paediatric Ophthalmology

Reply from Robert Henderson

I am sorry for what must have felt a less than worthwhile consultation. Please do contact us - I am happy to see you again, and obviously take rather longer with you.

25 Oct 2022

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Reassuring, charming and very professional. So glad he was my surgeon.

10 Sep 2022verified patient
Patient seen for:
Cataracts

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Looked after professionally and listens to concerns / queries.

29 Jul 2022verified patient
Patient seen for:
Complex Cataract Surgery

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

I was at all times happy with my experience. I found Mr Henderson to be personable and approachable. I had total confidence in his expertise as a surgeon and appreciated his explanations and clarification of my eye condition . He was also very obliging when unfortunately I was unavoidably quite late for an appointment, I am very pleased with the end result of my surgery

03 May 2018verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

When I first met Mr Henderson I was in shock. I had been referred by my optician after attending for a routine sight test and needed macular eye surgery. From the moment I met Mr Henderson he gave me great confidence. He explained the procedures and the risks clearly. I knew what he was going to do and what was expected of me. He was always professional but with a ‘human touch’. He listened to my fears and worries, explained things and reassured me. I have no hesitation in awarding him five stars!

15 Feb 2018verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Mr Henderson has been excellent with my son who had been diagnosed with Cataracts, From the moment we met Mr Henderson he gave us great support and made my nervous son feel at ease and comfortable throughout check ups and operations that was carried out . On both operations on my son I have felt very confident that he was in very safe hands to which he was and we could not of ask for a better doctor. I have emailed Mr Henderson with concerns and his prompt reply put my mind at ease. I am very happy with the outcome of both surgery's and very happy that he received the best possible care. I would highly recommend Mr Henderson.

09 Jan 2018verified patient

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Mr Henderson is excellent, professional and incredibly knowledgeable in his field. He explained the procedure and the process extremely well, I am extremely pleased with my vision and the outcome of the surgery.

07 Sep 2017verified patient