During my initial consultation, Mr Magill took time to carefully explain my condition, drawing a diagram to ensure I fully understood my situation. This was incredibly helpful as it was important to have answers and to feel like the consultant wanted me to understand not just ‘what’ had happened, but more significantly, ‘why’ it had happened. I felt confident that he was the right consultant for the procedure and this was further reaffirmed when I returned for the operation. Mr Magill was incredibly thorough and careful prior to the procedure, again indicating that my overall well-being was paramount and the procedure would only happen if it could be done safely. When I went into theatre, again it was his calm, reassuring approach that made me feel completely safe in his hands and were I ever to need any knee surgery or to have my other hip replaced, I would endeavour to have Mr Magill as my consultant before I’d even consider anyone else. Post surgery, Mr Magill again checked in with me to ask how I was feeling and again there was a sense of calm reassurance that is so important after surgery. I am incredibly grateful to have had this procedure with him as the consultant.

I didn't have anything that I wasn't happy with..

Professional empathetic and personal

Very friendly and professional

Sympathetic Good listener Calm Answered all queries and concerns re knee surgery pre -op Involved myself in the decision making process by reviewing X rays lifestyle etc Gave me a reassuring confidence to go ahead with the op with full knowledge of what to expect, recovery timeline and long term outcome

Explained procedures and outcomes. professional

Excellent

Pleasant and informative experience

Understanding amicable knowledgeable

Very personal and attentive. Couldn’t have asked for better.