Mr Oates is a very nice chap-by the way the bedside question was not applicable

Excellent

seemed very competent

Clear and precise explanations and very informative in explaining the operation and expected outcomes.

Mr Oates saved my life. Quite literally.

Professional and friendly. Everything was clearly explained.

All the information and explanations provided were extremely comprehensive yet lucid.

The visit from start to finish was excellent

Great guy. Excellent bedside manner. Absolute SME

Understood my problem and my frustration. Left HCA feeling optimistic and happy with my appointment.