Very reassuring. Friendly and professional

Any future surgery complicated by living in Wales. Several months wait ahead hoping for improvement before decision on this.

Highly informative and very satisfactory.

Good communicator. Explained complex issues in an easy to understand way from the many questions I asked! Comprehensive examination and diagnosis. Would recommend.

Very kind, clear and made us feel well informed.

It was an absolute pleasure to meet and consult with Stephanie about my vision needs. She is unbiased, professional, calm and meticulous and gave me great confidence in her advice with finding suitable options. She was definitely instrumental in helping me achieve a fantastic outcome.

Dear Miss West, Thank you so much for your kindness and understanding about my anxiety over eye op. Please also thank all staff who looked after me so well. I am amazed at my change in vision. Thank you

Dear Miss West, you have never let me down, when you said you would do, you did just that. I have always had faith in you from the first time we met. Thank you is not enough, you are a unique and amazing person and a very kind and caring one too, you care for your patients, and I will never be able to thank you enough. You have given me back my self-confidence. Thank you so much

My thanks for restoring my sight can never be adequate. You have given me back my life. After a rehearsal last week, a colleague said: "you've not stopped smiling all evening". That says it all! Thank you so much.