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Dr Helen Fidler

Dr Helen Fidler

Gastroenterologist

London, SE1 2PR

Verified profile

36 years of experience

Verified profile

36 years of experience

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Reviews

All reviews(138)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Stomach / Abdominal Pain (57)
Bloating (46)
Colonoscopy (43)
Endoscopy (OGD) (31)
Irritable Bowel Syndrome (IBS) (28)

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*Star rating based on patient reviews

138 reviews

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Extremely professional, patient and helpful. I felt like my symptoms had been listened to, and I had plenty of opportunity to ask questions.

22 Mar 2023verified patient
Patient seen for:
Bloating

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very at ease with dr Fidler

21 Mar 2023verified patient
Patient seen for:
Rectal Bleeding

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Fidler was exceptionally welcoming and helpful. She had a wonderful way of explaining , her guidance was sincere and well suited to my needs. I felt safe in her capable hands.

15 Mar 2023verified patient
Patient seen for:
Bloating
Stomach / Abdominal Pain
Constipation

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Fidler was excellent from start to finish, explained everything in detail and made me at ease

08 Mar 2023verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Colonoscopy
Stomach / Abdominal Pain

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Excellent Dr! She made me feel comfortable and at ease discussing embarrassing symptoms. She carried out a minor procedure whilst explaining each step of the procedure in layman's term. Patient, caring and very professional. Highly recommended!!

08 Mar 2023verified patient
Patient seen for:
Bloating
Colonoscopy

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very friendly and amazing doctor!!

27 Feb 2023verified patient
Patient seen for:
Endoscopy (OGD)
Constipation

4

4.00
Overall Experience
4.00
Bedside Manner/Professionalism
4.00
Explanation

Great experience. Very friendly and explained well.

22 Feb 2023verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Constipation
Endoscopy (OGD)

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

The consultation was handled with care, attention and respect. I felt heard and grateful for the Dr's approach to exploring the possible causes to my issues/concerns. Dr Fidler was welcoming to both my partner and I, listening carefully to the symptoms I shared and provided a pathway of further investigation. At my subsequent procedure appointment, Dr Fidler again gave impeccable care, remained in full communication and provided me absolute reassurance of her capabilities. It’s all the little things with Dr Fidler that really do stand out for me. It is apparent she has passion, devotion and love for what she does, this isn’t something that she puts on just in front of the patient or behind closed doors in the consultation room. It is the environment she seems to generate just walking in the room, the sense of 'team' and 'collaboration', demonstrating a real care for each human in the room. It is apparent Dr Fidler takes pride in giving a great service, for example having only been a few minutes over the first appointment time she apologised profusely and made certain she provided her full attention. This level of personal accountability really is remarkable.

21 Feb 2023verified patient
Patient seen for:
Stomach / Abdominal Pain
Colonoscopy

Reply from Helen Fidler

Thank you so much for this review, much appreciated and I'll share it with our fantastic team.

22 Feb 2023

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Dr Fidler is outstanding in avery aspect of her patient care. She is never anything but kind, calm and reassuring. I feel very fortunate to have been under her care, on and off, for more than 10 years. I can't recommend her highly enough - she is the best consultant I have ever encountered.

16 Feb 2023verified patient
Patient seen for:
Colonoscopy

5

5.00
Overall Experience
5.00
Bedside Manner/Professionalism
5.00
Explanation

Very straightforward explanations of procedures and results, and extremely calm and comforting. She made me relaxed and at ease during the procedure, taking time to make sure I understood everything, and addressed all my concerns.

16 Feb 2023verified patient
Patient seen for:
Gastro-Oesophageal Reflux Disease (GORD) or Reflux
Endoscopy (OGD)
Acid Reflux