I was a little late being seen (20 mins) I was spoken to regarding my symptoms and then taken through to the examination room where I was given treatment. This was a very 'uncomfortable' experience but apparently necessary. At the end of this, my symptoms had improved to the point that I believed my appointment and the discomfort involved had been worthwhile. I was then given a prescription and asked to wait in the reception area where after a further 15 minutes this was given to me together with my invoice. I was informed that I was to administer drops to my ear during the day as directed which I did, however since doing so I now find that the level of hearing in my ear has reduced and I appear to be back in the same situation that I was in before I went through the treatment. This is a shame as this was a particularly expensive '30 minutes' at just under £600.

Extremely clear and helpful and reassuring. Really appreciated that he was willing to talk me through it and provide easy solutions. He was very thorough whilst also being friendly

My consultation experience with Mr. Gerald Brookes was wonderful and could not have been better. He was very cordial at all times, took down my medical history in great detail, and meticulously covered all angles, not rushing. He conducted a thorough examination and he took the time to explain his findings and diagnosis. He is incredibly knowledgeable and indeed, very thorough. I am so happy to have chosen him for my consultation.

Quick diagnosis, friendly manner, clear explanation. No messing about. Happy to have my son in with me.

Mr Brookes was very thorough in the diagnostic, the explanation of the condition and the treatment.

Always excellent patient care from Gerald who saw me at short notice despite a mix up in the appointment date.

My appointment was 40 minutes late but Dr Gerald was very apologetic. He was very patient, thorough and provided treatment plan with explanation. We had a very friendly chat and I felt very comfortable. The only one improvement I would suggest is for steriods treatment, a diet plan or do's and dont's list with possible common side effects could be extremely useful. The cost of going private is significant, this type of material will add value for money. I had to Google for 2 hours to figure out possible side-effects and foods to avoid.

Professional doctor

very professional and polite

A pleasant and professional consultation experience. He shared and clearly explained his initial observations and provided a considered proposal for next step remedial medical care.