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The Harley Street ENT Clinic

The Harley Street ENT Clinic

109 Harley Street, London, United Kingdom, W1G 6AN

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Reviews

All reviews(544)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Ear Infections (61)
Nasal Blockage (42)
Sinusitis (41)
Tinnitus (39)
Hearing Loss (31)

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*Star rating based on patient reviews

544 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Overall, I was very impressed with my experience. The only criticism was that the receptionist went in to see her colleague and referred to me (within earshot) as "she". I thought she could, perhaps have referred to me as "Mrs Sampson" or "Mr Mace's patient". Otherwise, everything was fine.

20 Oct 2020verified patient
Patient seen for:
Ear Wax

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good experience and the doctor an absolute professional of the sector: exactly what I was looking for!

26 Oct 2020verified patient
Patient seen for:
Ear Wax Removal
Ear Nose & Throat Surgery (ENT/Otolaryngology)
Ear Infections

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent efficient service. Great doctor

05 Nov 2020verified patient
Patient seen for:
GORD (Gastroesophageal Reflux Disease)

4.25

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Prompt, thorough and very helpful staff. I liked the speed at which everything was done. Highly recommended

07 Nov 2020verified patient
Patient seen for:
Tinnitus
Labyrinthitis
Vertigo

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I am an NHS patient so I was a little confused about the process afterwards and I thought I would receive the notes that Dr Brookes was writing during the appointment so that I had a reminder of all the steps to follow based on his diagnosis: there were a couple of medications to take and then two more steps to follow if those don't work. For my own sake and for relaying information back to my NHS GP, it would be very useful for me to have notes. Perhaps I will receive them shortly, but I'm not sure if that is the case so I will be asking for them as well. I'm also unsure now as to what cost things may be if I need follow up care with Dr Brookes instead of my NHS GP. I will call to clarify.

28 Oct 2020verified patient
Patient seen for:
Endoscopy (OGD)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The specialist Mister Rejali and the staff were excellent, and very friendly , I will definitely recommend your surgery to family And friends. Thank you so much.H.

23 Oct 2020verified patient
Patient seen for:
Ear Nose & Throat Surgery (ENT/Otolaryngology)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Perfect

02 Apr 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Perfect. Couldn’t have asked for anything more. Quick, friendly and carried out small procedure I needed there and then

20 Mar 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I liked everything

05 Mar 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Wonderful staff very quick payment process and technologically advanced!

30 Apr 2020verified patient