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The Gut Health Clinic

The Gut Health Clinic

1 Welbeck St, London, London, United Kingdom, W1G 0AR

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All reviews(145)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Irritable Bowel Syndrome (IBS) (69)
Diet Advice (37)
Food Intolerance (34)
Altered Bowel Habits (25)
Nutrition (18)

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*Star rating based on patient reviews

145 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I was able to make an appointment quickly and instructions were clear about how to get there and what to do in preparation for the session.

07 Sep 2022verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)

3.25

2.00
Overall Experience
3.00
Cleanliness
4.00
Friendliness
4.00
Wait time

It was an online appointment so cleanliness does not apply. i only waited a few minutes as the dietician was a few minutes late for the appointment. Otherwise, all was ok - I have sent separate comments to Catherine at the clinic.

18 Jul 2022verified patient
Patient seen for:
Altered Bowel Habits
Irritable Bowel Syndrome (IBS)
Inflammatory Bowel Disease (IBD)

Reply from The Gut Health Clinic

We're so sorry to hear that you weren't completely satisfied with our service. We take all feedback seriously so thank you for providing us with more details. We have reviewed your email and you should hear from us directly in response to that today. Please let the bookings team know if you'd like to chat to the Clinical Director about anything if the email does not answer or address all of your points adequately.

20 Jul 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great experience! Feel super motivated!

13 Jul 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly, listened and took all my concerns seriously. Felt that I was taken seriously and that they wanted to help.

19 Sep 2022verified patient
Patient seen for:
Diet Advice
Nutrition
Irritable Bowel Syndrome (IBS)

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good,well explained

20 Sep 2022verified patient
Patient seen for:
Small Intestinal Bacterial Overgrowth (SIBO)
Intestinal Methanogenic Overgrowth (IMO)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a great 1st session with Lucy. I am glad I booked a face to face as felt I could share all my issues easily. Lucy was so well informed that anything I said she knew about and understood. But also gave me lots of helpful suggestions and a plan of action that was much needed.

21 Sep 2022verified patient
Patient seen for:
Altered Bowel Habits
Irritable Bowel Syndrome (IBS)
Diet Advice

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent. Really helpful and lots of great suggestions and solutions that the NHS simply doesn’t offer.

16 Sep 2022verified patient
Patient seen for:
Altered Bowel Habits
Irritable Bowel Syndrome (IBS)
Nutrition

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Laura is so friendly and easy to talk to. It is so good to finally meet a professional really interested in listening and eager to sort out my digestive issues.

18 Aug 2022verified patient
Patient seen for:
Food Intolerance
Video Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had my appointment via zoom which was fantastic as I live a long way from London. Plenty of times to choose from and Catherine was so helpful with all the bookings. Lucy K is my specialist and she immediately put me at ease and came up with a plan to help me. I feel really confident that I can sort my gut health out after years of failing. I would highly recommend the Gut Health Clinic to everyone.

15 Jun 2022verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)
Food Intolerance

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and helpful advice. I'm happy with the service that I've received so far.

18 Jun 2022verified patient
Patient seen for:
Irritable Bowel Syndrome (IBS)