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New Malden Diagnostic Centre

New Malden Diagnostic Centre

171 Clarence Ave, New Malden, United Kingdom, KT3 3DX

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Reviews

All reviews(86)
Replies
Last 7 days
Last 30 days
Last 6 months
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MRI Scan (Magnetic Resonance Imaging scan) (17)
Allergies (1)
Back Pain (1)
Cataract Surgery (1)
ECG (Electrocardiogram) (1)

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*Star rating based on patient reviews

86 reviews

4.25

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Good and convenient

04 Mar 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great welcome

03 Mar 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The entire medical team at the New Malden Diagnostic Centre, from the administration team to the consultants and doctors have been excellent. They are one of the most compassionate teams I have ever come across.

11 Mar 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good. Very helpful 😃

29 Jul 2021verified patient

Reply from New Malden Diagnostic Centre

Thank you for your review! We're glad we could help you, let us know if there's anything we need to improve on so we can work on giving the best service possible.

04 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

So friendly and helpful and explained procedure clearly and kindly

18 Jul 2022verified patient

2.25

1.00
Overall Experience
1.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Still waiting on final signed report but still required to pay in advance. Felt my insurance company and I were taken advantage of with wanting to do more and more testing

17 Aug 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great experience having an MRI, seen promptly with clear instructions

24 May 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really friendly and kind staff

24 May 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The team were really friendly and professional, I felt completely at ease throughout.

15 Apr 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly team of receptionists and radiographers. Clear instructions and was smooth and quick

14 Apr 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)