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New Malden Diagnostic Centre

New Malden Diagnostic Centre

171 Clarence Ave, New Malden, United Kingdom, KT3 3DX

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Reviews

All reviews(86)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
MRI Scan (Magnetic Resonance Imaging scan) (17)
Allergies (1)
Back Pain (1)
Cataract Surgery (1)
ECG (Electrocardiogram) (1)

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*Star rating based on patient reviews

86 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Well looked after and professional

05 Feb 2021verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Friendly and welcoming

05 Feb 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional and the staff were very courteous and helpful.

20 Jul 2021verified patient
Patient seen for:
Food Allergies

Reply from New Malden Diagnostic Centre

Thank you for your review! we appreciate it greatly. Let us know what else we can improve upon to give the best service possible.

04 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good. Very helpful 😃

29 Jul 2021verified patient

Reply from New Malden Diagnostic Centre

Thank you for your review! We're glad we could help you, let us know if there's anything we need to improve on so we can work on giving the best service possible.

04 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fast, efficient and friendly service

19 Nov 2021verified patient
Patient seen for:
Migraine

2.25

1.00
Overall Experience
1.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Still waiting on final signed report but still required to pay in advance. Felt my insurance company and I were taken advantage of with wanting to do more and more testing

17 Aug 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

So friendly and helpful and explained procedure clearly and kindly

18 Jul 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient

02 Jun 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service and professionalism

23 Mar 2023verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Professional and friendly staff - hardly any waiting time. The procedure was explained to me before we started, which was great as I suffer with anxiety. Overall a very good experience

23 Mar 2023verified patient
Patient seen for:
Ultrasound