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Springfield Hospital

Springfield Hospital

Lawn Lane Springfield, Chelmsford, United Kingdom, CM1 7GU

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Reviews

All reviews(144)
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Last 7 days
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Glaucoma (16)
Cataracts (12)
Cataract Surgery (10)
Carpal Tunnel Decompression (9)
Knee Pain (6)

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*Star rating based on patient reviews

144 reviews

4.25

4.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
5.00
Wait time

The receptionist was rude and I have raised this directly with the hospital, she may have just been having a bad day, we all have them but she was abrupt and unwelcoming. Dismissing me with a hand and telling me she wasn't ready to see me. All of the other staff at the hospital were superb and made me feel at ease.

20 Sep 2019verified patient

4.5

3.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My only complaint is how cold the room was prior to the operation, this did not make for a comfortable experience finding a vein. Altho an extra blanket was provided on request.

17 Sep 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

A clean and comfortable hospital with supportive and attentive nurses. A lovely experience.

19 Oct 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent staff and facilities

11 Sep 2019verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very friendly and caring staff in all of the departments I needed to visit. Clear and kindly reception staff.

20 Sep 2021verified patient
Patient seen for:
Breast Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have only the highest praise for all of the staff at Springfield Hospital. At all times they were completely professional while being friendly and supportive. Nothing was ever too much trouble and care was always taken to fully explain what was happening. I have always felt completely relaxed whenever on site.

21 Jan 2022verified patient

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Consultation good, short wait. Now waiting for mri appointment, no contact at all even though I have left a message for call back so now left feeling disappointed.

29 Mar 2022verified patient
Patient seen for:
Sports Injuries

Reply from Springfield Hospital

Thank you for your feedback. We are glad you had a good experience with us. Kind regards, Julia Pendered, Private Patient Manager

02 Aug 2022

4.25

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Very good, friendly staff and didn't have to wait very long before seeing consultant.

14 Oct 2021verified patient
Patient seen for:
Lower Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very quick and friendly

14 Oct 2021verified patient
Patient seen for:
Osteoporosis

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Good experience

26 Apr 2022verified patient
Patient seen for:
Heart Burn
Acid Reflux
Gastric (Stomach) Ulcers

Reply from Springfield Hospital

Thank you for your feedback. We are glad you had a good experience with us. Kind regards, Julia Pendered, Private Patient Manager

02 Aug 2022