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Spire Wellesley Hospital

Spire Wellesley Hospital

Eastern Avenue, Southend-On-Sea, Essex, United Kingdom, SS2 4XH

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Reviews

All reviews(151)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Knee Replacement (19)
Shoulder Pain (17)
Breast Consultation (15)
Breast Surgery (13)
Hip Replacement (9)

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*Star rating based on patient reviews

151 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent care from a well organised hospital

02 Nov 2021verified patient
Patient seen for:
Shoulder Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Absolutely wonderful. I was treated like a princess when I went in for surgery. I had so many nurses and doctors coming in and out my room explaining everything that was going on, preparing me for surgery. insuring me I was in safe hands. Laughing and joking with all the team. I was very relaxed.

26 Mar 2021verified patient
Patient seen for:
Breast Lump

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Visiting a hospital during the pandemic is stressful but the staff were helpful and every precaution was taken on arrival

27 Mar 2021verified patient
Patient seen for:
Breast Pain Management
Breast Consultation

3

3.00
Overall Experience
2.00
Cleanliness
3.00
Friendliness
4.00
Wait time

On the whole it was acceptable visit. But the Receptionist were lacking in empathy. The area were I sat was not clean and upon visiting the toilet I found there to be no soap. I advised the Receptionist, but she was untroubled by my comment. However, the Mammogram nurse, who was covering, was very pleasant. Regards Amanda

22 Aug 2021verified patient
Patient seen for:
Breast Cancer
Breast Surgery
Breast Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

On arrival you feel very secure in their measures during COVID . Receptions friendly. Appointments very good . Any tests which were carried out prior to surgery were done with care and respect at all times . On day of surgery I can not fault a thing form the minute I arrived until I left to go home I was treated with care , respect, friendliness and professionalism form all staff, nurses, doctors and housekeeping . My care was first class . Follow up appointments again all done with professionalism and friendliness. Overall my experience at the Wellesley has been excellent.

31 Mar 2021verified patient
Patient seen for:
Breast Surgery
Breast Cancer
Breast Consultation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and professional

10 Apr 2021verified patient
Patient seen for:
Breast Lump Excision

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent customer service.

14 Sep 2021verified patient
Patient seen for:
Breast Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very efficient and all staff have been extremely helpful.

13 Apr 2021verified patient
Patient seen for:
Breast Consultation
Breast Lump Excision

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

This is a fantastic hospital with great facilities. All the staff I have had dealings with, are friendly and professional. Highly recommend.

20 May 2021verified patient
Patient seen for:
Breast Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Modern, clean and welcoming.

27 Jul 2021verified patient
Patient seen for:
Benign Breast Disease
Breast Lump