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Spire Norwich Hospital

Spire Norwich Hospital

Old Watton Road, Norwich, United Kingdom, NR4 7TD

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Reviews

All reviews(156)
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Last 7 days
Last 30 days
Last 6 months
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Back Pain (22)
Allergies (15)
Haemorrhoids (13)
Spinal Surgery (12)
Asthma (6)

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*Star rating based on patient reviews

156 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

I enjoyed my time in the hospital the staff were very good friendly and professional.

15 Mar 2024verified patient
Patient seen for:
Sciatica

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Mostly it has been a very good experience. My only negative point is the standard of the paperwork. I received letters which had obviously not been checked to see if the information there in was correct or appropriate before posting. The standard text is not suitable for the circumstances of all patients. For example letters stating that information would follow when I had already received said information. Letters of two sheets which if the unnecessary repeated headings had been deleted could have used just one sheet of paper. Such things matter. Spire will be partly judged by quality and accuracy of the information sent out. I was not favourably impressed.

14 Apr 2024verified patient
Patient seen for:
Spinal Surgery

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Had to wait in reception with door open due to queue at reception. Was cold! Apart from that, was a good experience.

13 Feb 2024verified patient
Patient seen for:
ACL (Anterior Cruciate Ligament) Injury
Sports Injury

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found The Spire to be very calm environment with friendly helpful staff where nothing was too much trouble.

13 Feb 2024verified patient
Patient seen for:
Total Knee Replacement

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Always a cheerful and helpful reception, good that you can refer yourself, to Doctor of your choice.

16 Feb 2024verified patient
Patient seen for:
Spinal Cord Compression
Sciatica
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Spire has very good systems to ensure one is confident and relaxed. The only hang up is a chronic shortage of parking.

16 Feb 2024verified patient
Patient seen for:
Minimally Invasive Spinal Surgery
Sciatica
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were fantastic. Attentive. And nothing was too much trouble. I felt very looked after.

12 Mar 2024verified patient
Patient seen for:
Spinal Stenosis
Back Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have been so impressed with the efficiency and friendliness of the staff, everyone has been so helpful, as an impatient I have to say the food was exceptional 😊

26 Mar 2024verified patient
Patient seen for:
Spinal Surgery
Back Pain
Spinal Stenosis

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly staff, fast and efficient.

25 Mar 2024verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found Spire to be a very quick, efficient, very friendly and polite hospital. The service was always excellent and I was treated with kindness and respect. They paid attention to details and checked thoroughly at each visit. I felt looked after at every level. I was provided with information regarding all aspects of my care and continue to receive outpatient follow up with physio.

28 Feb 2024verified patient
Patient seen for:
Spinal Cord Compression
Spinal Stenosis
Back Pain