Fantastic standards of care and support

The experience with the hospital was excellent. My room was clean and comfortable and the staff could not do enough for me. Everyone was helpful, warm, welcoming and made me feel comfortable, reassured and secure. Could not have had a better experience than the one at Spire Hospital Norwich.

Mostly it has been a very good experience. My only negative point is the standard of the paperwork. I received letters which had obviously not been checked to see if the information there in was correct or appropriate before posting. The standard text is not suitable for the circumstances of all patients. For example letters stating that information would follow when I had already received said information. Letters of two sheets which if the unnecessary repeated headings had been deleted could have used just one sheet of paper. Such things matter. Spire will be partly judged by quality and accuracy of the information sent out. I was not favourably impressed.

I have nothing but full praise for Spire. The quality of care, cleanliness and food has been exceptional

Good communication for this particular appointment.

Very speedy and straightforward response. Good experience.

Professional friendly helpful. Made me feel the best I could in a place very foreign. I thank all the team. And I mean (team). That’s how your hospital operated. I thank you for making a bad situation as friendly and professional as possible. Thank you

First time there just needed to work out the layout and ware to go

Great facilities that are kept modern and clean.

Friendly staff. Put me at ease. Very satisfied.