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Recovery Lighthouse

Recovery Lighthouse

18 Winchester Rd, Worthing, United Kingdom, BN11 4DJ

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Reviews

All reviews(47)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Alcoholism (38)
Addiction (25)
Group Therapy (11)
Trauma/Complex Trauma (5)
Cognitive Behavioural Therapy (CBT) (4)

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*Star rating based on patient reviews

47 reviews

3.75

3.00
Overall Experience
3.00
Cleanliness
4.00
Friendliness
5.00
Wait time

okay mostly

29 Oct 2023verified patient
Patient seen for:
Alcoholism

Reply from Recovery Lighthouse

Thank you for leaving the review wishing you all the best in your recovery journey.

01 Nov 2023

4

3.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I DID ENJOY THE EXPERIENCE BUT NOT VALUE FOR MONEY AT ALL.

25 Oct 2023verified patient
Patient seen for:
Addiction

Reply from Recovery Lighthouse

We are sorry to hear that Recovery Lighthouse did not meet your expectations especially as we normally receive such positive feedback. We will gladly ​look into​ this matter further. Please email customerexperience@ukat.co.uk

27 Oct 2023

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Please to have the full 28 days detox and rehab. Lovely centre, with kind staff. Good programme of therapy and support.

26 Aug 2023verified patient
Patient seen for:
Alcoholism

Reply from Recovery Lighthouse

Thank you for leaving us a review, we are so pleased you had such a good experience during your stay. Please do stay in touch through our alumni and aftercare programmes. Wishing you all the best, the UKAT Team :)

27 Aug 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Met all my needs, no complains

22 Sep 2023verified patient
Patient seen for:
Alcoholism

Reply from Recovery Lighthouse

Thank you for taking the time to leave a review, please do keep in touch through our Alumni and aftercare teams

23 Sep 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My time at Recovery Lighthouse has been brilliant and I am genuinely sad to leave. I would like to thank every single staff member here at the Lighthouse for being so kind and approachable. Naturally, I suffered some painful and challenging withdrawal symptoms which is to be expected with a heroin detox, but the staff were encouraging and supportive the whole time. DBT workshops and group therapy sessions led by Barney, Debbie, Pedro, and Eve were educational and extremely valuable. Previously I had not heard of DBT but found the tools taught by the therapy team in these sessions to be very helpful in challenging addictive behaviours. Group therapy each morning ensures that every house member gets contact with a therapist each day and is given the opportunity to share. All procedures and rules at the Lighthouse are in place to aid recovery, which can be challenging at times, but essential to the service while ensuring that everyone is treated fairly. Every staff member has behaved professionally while maintaining a friendly and approachable attitude. Hiring ex-addicts is a fantastic model which inspires hope and helps the clients to feel understood, respected, and supported. The facilities are immaculate and comfortable. I would personally like to thank Mark, Sarah, Barney, Pedro, Debbie, Eve, Livvy, Nick, Hannah, Joe, Sophie, Lauren, Sian, Chris, Nicky, Lyndsey and Jay for making my recovery journey comfortable and pleasant.

18 Aug 2023verified patient
Patient seen for:
Trauma/Complex Trauma
Addiction
Substance Misuse Psychiatry

Reply from Recovery Lighthouse

Thank you so much for taking the time to leave a review & for your kind words. We are so pleased you had such an amazing experience during your stay with us. Please stay in touch via our aftercare and alumni programme. Wishing you all the best for you in your future, take care.

21 Aug 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Amazing. Had a lovely and professional experience. Staff are so friendly and welcoming. Highly recommend.

02 Aug 2023verified patient
Patient seen for:
Alcoholism

Reply from Recovery Lighthouse

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

06 Aug 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lighthouse is an excellent facility great therapists and the support staff are excellent Hannah,Sian and Maisie different class ! Lighthouse is a safe and excellent place to get well

10 Jan 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Recovery Lighthouse

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

11 Jan 2024

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

my experience has been very positive, i am now ready to leave.

05 Jan 2024verified patient
Patient seen for:
Addiction
Alcoholism

Reply from Recovery Lighthouse

Thank you for taking the time to give us a review. We are so pleased you had a great experience and wish you all the best in your journey, please do keep in touch.

16 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was really good

18 Mar 2024verified patient
Patient seen for:
Addiction
Alcoholism
Group Therapy

Reply from Recovery Lighthouse

Thank you for taking the time to give us a review. We wish you all the best in your journey, please do keep in touch.

19 Mar 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My time at the Lighthouse exceeded my expectations. Upon arrival I was in a very bad way and disorientated. I was assessed in great detail and prescribed the appropriate medication. Within a couple of days I was able to engage with all aspects of the therapy programme which was very insightful and thought provoking. The physical activities were also very beneficial. The outcome exceeded my expectations an I leave with a confidence that I ca maintain the instance that I was seeking.

09 Feb 2024verified patient
Patient seen for:
Addiction
Group Therapy
Alcoholism

Reply from Recovery Lighthouse

Thank you for your review, we are so pleased you had a great experience during your stay. We wish you all the best in your journey, please do keep in touch.

10 Feb 2024