18 Winchester Rd, Worthing, United Kingdom, BN11 4DJ
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*Star rating based on patient reviews
47 reviews
4.25
I had a really good experience. i feel so positive and hopeful and have learnt so much about myself. The staff have been amazing to me.
Thank you for taking the time to leave a review and so pleased you had such a good experience. We wish you all the best in your recovery journey. Please stay in touch via our aftercare and alumni programs.
4.25
I found my experience to be overall very positive. I wish I had done it years ago. I found the group exercises and workshops very beneficial. I found the staff kind and supportive. The introductory email needs updating as inaccurate.
Thank you for your review and we take the comments on board, wishin gyou all the best in your recovery journey.
4.5
All counselling and therapy was amazing. However, general living conditions made the experience seem less value for money. Rules seemed confusing and not well communicated between different staff members, leaving me often feeling like a child with no mind of my own. Meal times often didn't have enough for the amount of people staying, and lack of options meant you got what you were given, which for the amount of money paid to be here seemed poor. Also I was informed there would be gym access and family visits and counselling for family every Sunday in person at the Lighthouse. These two factors are what lead me to choose this facility, however both of these things turned out to be untrue, which put a dampener on my entire stay.
We're sorry to hear that Recovery Lighthouse did not meet your expectations especially as we normally receive such positive feedback. Please do email us at customerexperience@ukat.co.uk providing further information and we can look into further for you.
4.5
Really supportive environment for recovery. Brilliant therapists with attentive and friendly support staff. A solid timetable focused on getting people better.
Thank you for your kind review, thank you for choosing us and we're so glad you've had a positive experience. Please stay in touch with us through our alumni and aftercare programme.
5
Overall it has been a positive experience due to the structures in place and my peers around me. The first time in many years I have a positive outlook and I am very hopeful that I will be able to succeed in the future.
Thank you for taking the time to leave a review. We wish you all the best in your recovery journey.
5
Therapist and treatments were excellent. Support staff were caring and attentive as well as ensuring the environment was safe and welcoming. I would recommend this to a friend suffering from addition. Other clients became like a family and support structure beyond the organised treatments. They assisted with a safe detox and on going physical support as well as addressing the underlying causes and triggers. At times the rules were unclear or inconsistent. The chef was wonderful but some of the dishes e.g. toasties didn't seem value for money.
Thank you for taking the time to leave a review, we will take your comments on board. We wish you all the best in your recovery journey.
4.25
i loved it. the staff were always there for me and made me feel comfortable and the therpists were amazing!
Thank you for your kind review, thank you for choosing us and we're so glad you've had a positive experience. Please stay in touch with us through our alumni and aftercare programme.
4.5
it was very good i began to understand my emotions and how i dealt with trauma.
Thank you for your kind review, thank you for choosing us and we wish you all best in your future. Please stay in touch with us through our alumni and aftercare programme.
4
Excellent. If i had any other issues I would return here
Thank you for the review, wishing you all the best for your recovery, please keep in toruch with our Aftercare and Alumni teams
4.75
Staff were excellent and made me feel comfortable and secure during my stay. Would highly recommend.
Thank you for taking the time to give us a review. We are so pleased you had such a good experience. Wishing you all the best in your journey, please do keep in touch.