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Practice Plus Group Hospital, Shepton Mallet

Practice Plus Group Hospital, Shepton Mallet

Old Wells Road, Shepton Mallet, United Kingdom, BA4 4LP

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All reviews(16)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hernia (4)
Hip Replacement (3)
Bunion Surgery (1)
Cataract Surgery (1)
Cataracts (1)

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*Star rating based on patient reviews

16 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My admission was handled quickly and efficiently by a wonderful nurse, Rachel. She settled me in and dealt with all the initial administrative issues in a clear and efficient manner. She was friendly and welcoming and put me at ease before my surgery. I later met with the surgeon and then the anaesthatis, who both checked I knew what I was there for and fully explained their roles, which I thought was again reassuring and professional. Overall, my experience with Practice Plus Group, and specifically the staff at Shepton Mallet, was first class. I would thoroughly recommend it to those thinking of going down the private route. Thank you!

12 Feb 2024verified patient
Patient seen for:
Hernia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall excellent although the physio before discharge was rushed.

12 Feb 2024verified patient
Patient seen for:
Total Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I cant rate the service highly enough. From the moment you walk in everyone is so friendly and they are so efficient. The consultant, nurses, X-Ray team and reception staff are incredible. The whole experience is pleasurable and this is how healthcare should be.

12 Feb 2024verified patient
Patient seen for:
Hip Surgery
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Can't praise them enough, particularly the surgeon who performed my inguinoscrotal hernia operation. He left me with no bruising or numbness and little pain despite what I had read to the contrary on the Internet.

12 Feb 2024verified patient
Patient seen for:
Hernia

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service on lead up and days of surgery/hospital care. Little disappointed in follow up advice but there is a number to call if you feel discomfort. Altogether good value for private surgery.

12 Feb 2024verified patient
Patient seen for:
Knee Surgery
Knee Replacement

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Excellent

12 Feb 2024verified patient
Patient seen for:
YAG Laser Capsulotomy