41 Harley Street, London, United Kingdom, W1G 8QH
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*Star rating based on patient reviews
61 reviews
5
Fantastic service from this friendly and professional company in central London. I've worn hearing aids from a very young age and have always struggled with issues such as hard earwax build-up, and transitioning to new hearing aids with the inevitable switch in sound quality which the brain has to acclimatise to. Pindrop use the latest technology, and after years of having my ears syringed (often unsuccessfully), they were able to remove my earwax in a couple of minutes. They then helped me choose my new hearing aids, taking into account issues such as needing to exercise wearing them, and made sure they were tailored to me. They also offer the option to have your hearing aid quality shifted to the new quality more gradually over a series of appointments, allowing your brain to acclimatise more comfortably. I've seen Falguni Gami for all my appointments and she has been knowledgeable, friendly and able to deal with any issues. After quite a while of struggling with my old hearing aids, she's been brilliant practitioner and I've valued her help and guidance with my new hearing aids, particularly her thorough training on how to use them and her help setting up technological elements such as bluetooth. When you buy hearing aids through Pindrop, the aftercare is superb, with six month check ups as standard and you can contact them at any time with questions or issues. Any privately-bought hearing aids will be relatively expensive, but Pindrop's aftercare package means I feel completely relieved that I won't be put in a difficult position should a hearing aid break. And that's worth it's weight in gold!
5
I was seen on time by a charming young lady audiologist who was both friendly and very professional. I was hugely impressed by the high tech equipment . Two and a half hours of tests just flew by.
4.5
Very good in every way
5
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5
excellent personal service and no pressure to purchase a hearing device if not required.
5
Just about perfect.
5
Very friendly and professional team. Explained the hearing test results in an easy to understand way.
5
Rony is a fantastic professional and he explained very well to me his analysis and was very easy to talk too. It was a pleasure to be the first patient of the morning and you made my day ! Thank you I really appreciate it. All the best sir
5
They were very friendly and professional to both me and my child.
5
Professional services, friendly staff and convenient location.