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Optegra Eye Hospital Surrey

Optegra Eye Hospital Surrey

10 Alan Turing Road, Guildford, United Kingdom, GU2 7YF

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All reviews(142)
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Last 7 days
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Cataract Surgery (29)
Cataracts (6)
Laser Eye Surgery (LASIK/PRK/LASEK) (2)
Lens Replacement Surgery (2)
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*Star rating based on patient reviews

142 reviews

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

All the staff, from receptionists through to the Drs/ Consultants treated me with patience and explained in detail, various options available.

22 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very relaxing and friendly place.

13 Jan 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were extremely pleasant, reassuring and helpful. Appointments kept in time in a comfortable surrounding.

29 Mar 2017verified patient

Reply from Optegra Eye Hospital Surrey

Thank you for your review. We are delighted to hear you had such a successful Optegra journey.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I enjoyed the ease of the free parking.

29 Mar 2017verified patient

Reply from Optegra Eye Hospital Surrey

Thank you for your review. We are glad you found our free parking facilities a good experience.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I found the staff all very friendly and helpful along with the very comfortable and relaxing waiting area, so quiet, very different to a large hospital.

29 Mar 2017verified patient

Reply from Optegra Eye Hospital Surrey

Thank you for your review. We are pleased to hear you found everyone at Optegra helpful and your Optegra journey was very comfortable.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I was seen very quickly and the staff were very nice and kind.

29 Mar 2017verified patient

Reply from Optegra Eye Hospital Surrey

Thank you for taking the time to leave your review.

12 May 2020

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

My reason for saying very good is because everyone at Optegra was. They were very good to me I wish the all good wished and a big Thank You.

29 Mar 2017verified patient

Reply from Optegra Eye Hospital Surrey

Thank you for your review and kind words.

12 May 2020

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

all went well and the staff were all friendly and professional

23 Aug 2019verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From attending an open evening, to having refractive lens exchange surgery, and on to post operative care and support, I have to say, the whole experience was facilitated easily and the results of my surgery were fantastic, far exceeding what I expected. All of the staff / optemetrists / nurses / theatre & eyesight testing staff were super knowledgable, caring, reassuring and compassionate. My Consultant Opthalmic Surgeon was Mr Alex Shortt, who in my view is a brilliant Consultant Ophthalmic Surgeon. What I liked about the whole process was the fact that I saw the same Surgeon from initial consultation through to the actual surgery and post operative consultations. This increased my confidence in the whole process and influenced my decision to have the surgery done with Optegra. The facilities and the eye testing equipment are super modern, this and the expert knowledge, skill and expertise of Mr Alex Shortt, assuring me I was in expert hands. I would, without hesitation recommend Optegra Eye Hospital Surrey at Guildford as a hospital to begin the journey to improve your sight. It has for me and has given me a new lease of life (No exaggeration!).

05 Sep 2019verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The experience was vey positive and I was very pleased with the treatment overall and service I received from all the staff

12 Jun 2019verified patient