North Downs Hospital
46 Tupwood Lane Caterham, Surrey, United Kingdom, CR3 6DP
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*Star rating based on patient reviews
131 reviews
4.5
Friendly and swift. Got offered coffee but not at the 2nd visit.
Please accept our apologies that you weren't offered coffee the 2nd time, but thank you for your feedback and we are pleased that you found the care friendly and swift.
21 Feb 20245
North Downs Hospital is excellent with great communication and consideration to their patients.
Thank you very much for your feedback!
19 Apr 20245
5 star .......
Thank you for sharing this with us.
10 May 20244.5
The hospital was clean and a pleasant environment to be in. The waiting area was comfortable as well as at a good room temperature to wait in. it was light and airy.
Thank you for your kind comments. It's always good to hear that patients have found their visit to be as pleasant as possible.
10 Apr 20245
Outstanding treatment from the very first out patient appointment. All the staff are so friendly & welcoming - they make you feel relaxed & very comfortable. Food was very good & there was an impressive selection. The room was very spacious, well appointed & the whole place was spotlessly clean.
Thank you so much for your lovely comments. It's really good to know that everything went well on your visits to us.
10 May 20245
North Downs staff have been friendly, helpful and attentive in all parts of my care whilst I attended the hospital and have to say the whole experience was first class. If there is one criticism its the automated phone system when you call the hospital, too many options, and I've waited for more than 10 minutes on a couple of occasions and still not spoke to a person....!
Thank you for your kind comments, and for your feedback about the 'phone system, which we will look into.
19 Apr 20245
Great experience carried out in a very nice environment.
Thank you for letting us have your comments about your stay with us.
19 Apr 20244.5
It was satisfactory
Thank you for your feedback.
24 Apr 20244.5
The hospital was clean and comfortable. I had my own space and was provided with everything I needed
Thank you very much for your feedback, which is much appreciated.
10 May 20245
Very welcoming staff very clean environment