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Michael Shipway & Associates

Michael Shipway & Associates

Ormond Terrace, Regent Street, Cheltenham, United Kingdom, GL50 1HR

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Reviews

All reviews(64)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Teeth Cleaning (13)
Composite Filling (12)
Crowns (7)
Tooth Cavity (7)
Dental Check Up (5)

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*Star rating based on patient reviews

64 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Michael Shipway surgery and staff are always helpful and pleasant. The surgery is always clean and has a very pleasant atmosphere.

18 Nov 2020verified patient
Patient seen for:
Crowns

Reply from Michael Shipway & Associates

Good Afternoon, Thank you for taking the time to write such a kind review. We take pride in the cleanliness around the practice so its nice to hear that this reflects to patients. Our staff are always happy to help, I will pass your lovely comments on to them, your kind words will provide a lift for them in these unprecedented times. We hope to see you again in the near future. Kind Regards Katherine - Practice Manager

06 Jan 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

As always efficient & friendly

18 Nov 2020verified patient

Reply from Michael Shipway & Associates

Good Afternoon, Thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them, your kind words will provide a lift for them in these unprecedented times. We hope to see you again in the near future. Kind Regards Katherine - Practice Manager

06 Jan 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Michael Shipway is charming, great fun and professional. His staff are polite and friendly. Very pleased to have him as our Dentist.

18 Nov 2020verified patient

Reply from Michael Shipway & Associates

Good Afternoon, Thank you for your kind review, I have passed your comments onto Michael. We look forward to welcoming you again soon. Kind Regards, Katherine Figliola Practice Manager

14 Jan 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

As usual Michael and all the staff were very friendly and helpful. Always take the time to talk before commencing.

19 Nov 2020verified patient
Patient seen for:
Teeth Cleaning
Composite Filling
Crowns

Reply from Michael Shipway & Associates

Good Morning, Thank you for taking the time to write your review. Its always great for the team to hear kind words and I will be sure to pass them onto the team. We look forward to welcoming you again soon. Katherine Figliola - Practice Manager

18 Feb 2021

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

The professional competence of the treatment I receive is of the highest order and I have no hesitation in recommending the Practice to potential Customers.

20 Nov 2020verified patient
Patient seen for:
Composite Filling

Reply from Michael Shipway & Associates

Good Morning, Thank you for taking the time to write your review. I'm extremely pleased to hear that your experience with us was positive as we strive to provide gold standard service. We look forward to welcoming you again soon. Katherine Figliola - Practice Manager

18 Feb 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent, I have been a patient for over 40 years and wouldn’t go anywhere else.

22 Dec 2020verified patient
Patient seen for:
Dental Care
Composite Filling

Reply from Michael Shipway & Associates

Good Morning, Thank you for taking the time to leave your review, we're so pleased that you have been a returning patient for over 40 years. We look forward to welcoming you again soon. Katherine Figliola - Practice Manager

18 Feb 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Faultless. Safety and hygiene are of the highest standard; all the staff are friendly and professional; the dentist is excellent. You couldn't wish for anything better!

22 Dec 2020verified patient
Patient seen for:
Dental Check Up
Teeth Cleaning

Reply from Michael Shipway & Associates

Good Morning, Thank you for taking the time to leave your lovely review. I have shared your kind words with our team and on Facebook. They are extremely pleased to hear your experience was as positive as we hope it will be. We look forward to welcoming you again soon. Kind Regards, Katherine Figliola - Practice Manager

18 Feb 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Michael Shipway has been my dentist for 25 years and I would not use any other dental practice. He takes great pride in his work and always puts you at your ease. He looks after our whole family and nothing is too much trouble for him. The whole team are professional in every respect from reception to dental assistants and of course dentists. Thank you for all the hard work especially during the pandemic where you have taken every precaution to keep my family and myself safe.

22 Dec 2020verified patient
Patient seen for:
Dental Check Up

Reply from Michael Shipway & Associates

Good Morning, Thank you for taking the time to leave your fantastic review. Your kind words have really been an uplift for our team in these uncertain times. Its always fantastic to hear that our hard word has been shining through to our patients. We look forward to welcoming you again soon. Kind Regards, Katherine Figliola Practice Manager

18 Feb 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Never any dramas. The new hygienist was very informative and pleasant

23 Dec 2020verified patient
Patient seen for:
Dental Hygiene

Reply from Michael Shipway & Associates

Good Afternoon, Thank you for taking the time to write such a kind review, we're really pleased to hear that you are happy with your new Hygienist. I will pass on your comments to her as I'm sure she will be extremely happy to hear them. We hope to see you again soon. Kind Regards, Katherine Figliola Practice Manager

14 Jan 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly and professiion

06 Mar 2021verified patient
Patient seen for:
Tooth Cavity
Bridges
Teeth Cleaning