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Kingsbridge North West Hospital

Kingsbridge North West Hospital

Church Hill house, Main Street,, Ballykelly, United Kingdom, BT49 9HS

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Reviews

All reviews(3048)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hip Replacement (267)
Knee Replacement (210)
Cataract Surgery (163)
Varicose Veins (120)
MRI Scan (Magnetic Resonance Imaging scan) (98)

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*Star rating based on patient reviews

3,048 reviews

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Excellent medical and nursing care

22 Aug 2022verified patient
Patient seen for:
Cataract Surgery

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

First class surgical team and first class nursing and care team. Arrived at my allocated time but had to wait approximately 30mins as no room was ready for my arrival.

22 Aug 2022verified patient
Patient seen for:
Hip Replacement

4

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
3.00
Wait time

My surgery was completely in Ballykelly. Staff were fantastic and very attentive however the hospital was let down by the disorganisation of the tiny surgical room where the procedure was performed and the lack of car parking or areas for the accompanied driver to wait during my stay.

22 Aug 2022verified patient
Patient seen for:
Varicose Veins
Varicose Veins Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff went above and beyond to help our group who travelled up from Cork to get cataract surgeries. They were so very helpful and even were so kind as to help us sort food at the hospital after hours when our hotel had stopped serving. Such lovely staff made the long journey from Cork very easy and welcoming. Many thanks to all the staff especially Ann & Trish

23 Aug 2022verified patient
Patient seen for:
Cataract Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are lovely and helpful

01 Sep 2022verified patient
Patient seen for:
Tonsillectomy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Nurses were very helpful courteous and understanding

01 Sep 2022verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Staff were friendly. I was seen within 15 minutes of appointment time.

29 Aug 2022verified patient
Patient seen for:
Dry Eyes

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

First class service

29 Aug 2022verified patient
Patient seen for:
Eye Problems

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The reception staff,xray staff and consultant couldn't have been more attentive to my mother's needs. On entry we were greeted into a friendly atmosphere. We were seen to straight away with no fuss and told to the point what the problem was and how it was to be rectified. Overall a pleasant experience. 😊

29 Aug 2022verified patient
Patient seen for:
Hip Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Pleasant experience, friendly staff, overall a positive experience.

30 Aug 2022verified patient
Patient seen for:
Septoplasty