The London Independent Hospital (part of Circle Health Group)
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
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*Star rating based on patient reviews
648 reviews
4.5
The hospital is clean abd efficient. Reception staff do a good job but would be nice if they smiled and and were welcoming.
Dear Sir/Madam, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hospital clean and efficient. However, we apologise if you did not feel warmly welcomed by our reception staff. Your comfort and satisfaction are important to us, and we will strive to improve our service in this regard. Thank you for bringing this to our attention, and we hope to provide you with a more positive experience in the future. Best wishes, Team at London Independent Hospital
17 May 20245
Very quick service and staff helpful and friendly. Highly recommended
Dear Sir/Madam, Thank you for taking the time to share your feedback. We're pleased to hear that you were satisfied with the care and service you received at our hospital. Your satisfaction is our priority, and we're glad we could meet your expectations. Best wishes, Team at London Independent Hospital
17 May 20245
Good hospital ,no cancellation for appointments, friendly stuff , appointment waiting time is good compare with other hospitals .
4.5
Experience was fine
5
No issues!
3.5
Staff lovely The imaging department need revising. , no one to answer calls no one to answer messages left on the phone , got called after getting the complaints email and then nothing literally took weeks to be able to get through and an appointment and that’s with my consultants secretary getting on to them as well, finally when I got the appointment I could t fault the 2 staff that helped me on the day they were lovely
Dear Sir/Madam, Thank you for your feedback. We are pleased to hear that you found our staff lovely and that your experience on the day of your appointment was positive. We sincerely apologise for the difficulties you faced with the Imaging Department. Your concerns about the lack of response to calls and messages are noted, and we are addressing these issues to ensure better communication and timely appointments in the future. Your patience is greatly appreciated, and we are committed to improving our services. Best wishes, Team at London Independent Hospital
30 May 20245
Good hospital excellent facilities
Dear Si/Madam, Thank you for the fantastic feedback! We're thrilled to hear your mother had a positive experience. Best wishes, Team at London Independent Hospital
14 Jun 20245
Simply perfect
Dear Sir/Madam, Thank you for taking the time to leave us a 5* review. We are happy to be of service to you. We will pass on your kind words to our team. Best wishes, Team at London Independent Hospital
20 May 20245
The hospital provided excellent service, and we were treated with the utmost professionalism and care.
Dear Sir/Madam, Thank you for your heartfelt feedback! It's wonderful to hear that you felt so well cared for. We're delighted that you had such a positive experience with our team, and we truly appreciate your kind words. Best wishes, Team at London Independent Hospital
22 May 20245
Easy to make an appointment.
Dear Sir/Madam, Thank you for taking the time to leave us a review. We are glad to be of service to you. Best wishes, Team at London Independent Hospital
22 May 2024