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The Lancaster Hospital (part of Circle Health Group)

The Lancaster Hospital (part of Circle Health Group)

Meadowside, Lancaster, United Kingdom, LA1 3AQ

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Reviews

All reviews(68)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Knee Surgery (8)
Knee Replacement (7)
Hip Surgery (5)
Hand & Wrist Surgery (4)
Ankle Arthroscopy (3)

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*Star rating based on patient reviews

68 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly professional staff throughout all of my appointments. Always a warm welcome on arrival I was very well looked after during my brief stay even a phone call the day after my operation was so helpful and reasuring as were the follow up out patient appointments I attended to date. I am now on the way to a full recovery. Thankyou.

07 Feb 2022verified patient
Patient seen for:
Big Toe Fusion Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

18 Feb 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The care given by BMI Lancaster was outstanding

29 Mar 2022verified patient
Patient seen for:
Knee Replacement

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you, and have a fantastic day!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

EXCELLENT TREARMENT by Mr Kuntal Patel &The Anesthetist & assistant were very pleasant & kind.The staff were kind & helpful.After care was excellent. Thank you.

23 Mar 2022verified patient
Patient seen for:
Knee Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you, and have a fantastic day!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The standard of care at the Lancaster hospital BMI is excellent, Mr Patel Is a fantastic surgeon with time for you and explains every step of your care and surgery so well and your follow up care is great I can’t thank him enough What a lovely man.

23 Mar 2022verified patient
Patient seen for:
Knee Replacement
Knee Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

05 Apr 2022

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good in all areas. Good professional treatment in all area. Staff were friendly and helpful. Food was good and well presented. Pain management was good.

24 Mar 2022verified patient
Patient seen for:
Knee Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

05 Apr 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I was treated very well by all the staff at the Lancaster Hospital and was very comfortable. Nothing was too much trouble. Thank you BMI.

28 Mar 2022verified patient
Patient seen for:
Hip Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you, and have a fantastic day!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic staff friendly caring nothing any trouble replacement knee operation went well was discharged after 3 days and leading fairly active lifestyle after 5 6 weeks highly recommended thank you

28 Mar 2022verified patient
Patient seen for:
Knee Replacement

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi, thank you so much for the positive review and for taking the time to leave us this information about your recent visit. Take care!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The experience from start to finish has been exceptionally good . The Consultant and all the staff put you at your ease and the care was fantastic.

28 Mar 2022verified patient
Patient seen for:
Hip Surgery

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you again for the great review!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I'm very happy with the hip repacement that I had done at the BMI hospital in Lancaster from seeing the consultant in the 1st place to having my operation and after care I can not felt at all. Thank you

28 Mar 2022verified patient
Patient seen for:
Hip Replacement

Reply from The Lancaster Hospital (part of Circle Health Group)

Hi there, thank you for taking the time to leave a review for us at The Lancaster Hospital. We're happy we could meet your expectations! Thank you, and have a fantastic day!

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I had a total hip replacement earlier this year at the BMI Lancaster. l was very impressed by the level of care l was given by the Consultant (Prof Patel) the nursing staff, the physiotherapists and the administration staff. It was not a pleasant experience, but the overall care made it a bearable one. The outcome, walking easily without pain, has been so worthwhile. Thank you.

16 Nov 2021verified patient