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The Kings Oak Hospital (part of Circle Health Group)

The Kings Oak Hospital (part of Circle Health Group)

Chase Farm, Enfield, United Kingdom, EN28SD

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All reviews(466)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Haemorrhoids (12)
Deviated Septum (11)
Knee Pain (11)
Tinnitus (11)
Joint Pain (10)

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*Star rating based on patient reviews

466 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Incredible service. Thank you

17 Mar 2023verified patient
Patient seen for:
Breast Consultation
Breast Lump
Breast Pain Management

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam Thank you for your review, we appreciate you rating our services. Best Wishes Team at Kings Oak Hospital

26 Mar 2023

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very Pleased with the overall experience & professional aspects of Kings Oak

26 Mar 2023verified patient
Patient seen for:
Numbness & Sensation Abnormalities

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam Thank you for sharing your experience and for rating our services. We are glad we could match your expectations and provide you with the services you required. Best Wishes Team at Kings Oak Hospital

05 Apr 2023

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I had some issues when attempting to book an appointment using the published telephone number. Twice I was directed to someone that couldn’t hear me, and I was also disconnected after holding. I finally managed to speak to Paul who was very helpful

12 Jun 2023verified patient
Patient seen for:
Seborrheic Keratosis

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for sharing your feedback. We apologise for the issues you faced in trying to reach us. We don't usually experience problems with our telephone signal. This is a rare occurrence, and we will aim to prevent it from happening again. We are glad Paul could eventually assist you. Best wishes Team at Kings Oak Hospital

21 Jun 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very well organised

19 Mar 2023verified patient

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam We appreciate your comment about our hospital. Glad we could match your expectations. Best Wishes Team at Kings Oak Hospital

05 Apr 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Treated with respect in a friendly manner.

10 Mar 2023verified patient

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam We are happy our team treated you well and provided the kind of services we strive for. Thank you for leaving us feedback. We wish you all the best. Team at Kings Oak Hospital

26 Mar 2023

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Friendly and quick

21 Mar 2023verified patient
Patient seen for:
Knee Pain

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam Thank you for rating our services. We are happy we could meet your expectations. Best Wishes Team at Kings Oak Hospital

26 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The hospital was welcoming for my day-case surgery. The procedure and discharge operated efficiently. The nurses were very supportive. The hospital was very clean. A very good experience.

24 Mar 2023verified patient
Patient seen for:
Inguinal Hernia
Hernia Repair (Keyhole)
Laparoscopy

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam We are pleased to hear about your positive experience with us. We are glad everything went smoothly with your procedure. We wish you all the best Team at Kings Oak Hospital

05 Apr 2023

4.5

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Easy to find parking good, friendly staff.

14 Mar 2023verified patient
Patient seen for:
Colonoscopy
Haemorrhoids
Anal Fistula

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam We are glad you found an easy parking space when you arrived. We are also happy to hear that our staff was accommodating. Best Wishes Team at Kings Oak Hospital

26 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The nurses in the children's ward were absolutely amazing! I am so grateful for them for everything that they did for me and my son whilst he was there having his first ever surgery.

22 Mar 2023verified patient
Patient seen for:
Obstructive Sleep Apnoea (OSA)
Tonsillectomy
Grommet Insertion

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam It warms our hearts to read your lovely comments. We are invested in our patient journey and want the best outcome for them. we are pleased to learn about the successful outcome of your son's visit and are glad we could cater to his needs. Best Wishes Team at Kings Oak Hospital

26 Mar 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent service

06 Jun 2023verified patient
Patient seen for:
Hoarseness and Other Voice Disorders

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, We are pleased your visit turned out excellently. Thank you for your review. Best wishes Team at Kings Oak Hospital

08 Jun 2023