The Kings Oak Hospital (part of Circle Health Group)
Chase Farm, Enfield, United Kingdom, EN28SD
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*Star rating based on patient reviews
462 reviews
5
Very professional
Dear Sir/Madam Thank you for leaving us a 5-star rating. We are happy to be of service. Best Wishes Team at Kings Oak Hospital
26 Mar 20235
Having been a patient at the Kings Oak Hospital on and off for over ten years and it’s a good and nice hospital. Hospital administration staff are friendly and efficient. The hospital is clean and tidy, easy to get to with good parking facilities.
Dear Sir/Madam we strive for 100% satisfaction, and it is great to see you continue to have a positive experience at The Kings Oak Hospital. Thank you for sharing your comments with us. We wish you all the best
26 Mar 20235
Treated with respect in a friendly manner.
Dear Sir/Madam We are happy our team treated you well and provided the kind of services we strive for. Thank you for leaving us feedback. We wish you all the best. Team at Kings Oak Hospital
26 Mar 20234.5
Easy to find parking good, friendly staff.
Dear Sir/Madam We are glad you found an easy parking space when you arrived. We are also happy to hear that our staff was accommodating. Best Wishes Team at Kings Oak Hospital
26 Mar 20234.75
I had multiple consultations at this hospital, although surgery was performed at another hospital. I rarely had to wait long to be seen and scans etc were also performed promptly.
Dear Sir/Madam We appreciate your review. We are glad we could provide you with the service that you required. Best Wishes Team at Kings Oak Hospital
26 Mar 20235
Very clean and didn’t have to wait long. Will definitely recommend
Dear Sir/Madam We are glad our services could meet your expectations. Thank you for leaving us a 5-star review. Best Wishes Team at The Kings Oak Hospital
04 Jan 20234.25
The hospital sent me the quote by email, all included, and I have paid a total 5223.00 in advance. The hospital sent me a hard copy of the documents on 4th Aug.2022 that the Hospital is acting as the consultant's agent to collect the fee while I'm in the hospital (6.8). The consultant's operating fee and anaesthetist's fee while I'm in the hospital are included in the package price. (1.5 g) It turned out that the hospital paid the anaesthetist's fee but refused to cover the consultant's fee. And the consultant sent me another invoice for 1500.00. after the procedures. The documents from The Kings Oak hospital are misleading, and their price is very high.
Dear Sir/Madam We are sorry to hear that your experience was unsatisfactory. We aim to always communicate all the relevant costs to our patients. On this rare occasion, there seems to have been some form of miscommunication concerning your fees. We would like to apologise for any inconvenience this may have caused. If you would like to delve further into this matter please send an email to youropinioncounts@circlehealthgroup.co.uk and someone will look into this for you. Best Wishes Kings Oak Hospital
04 Jan 20235
Positive experience. Clean, efficient and friendly.
Dear Sir/Madam Thank you for leaving us a review. We are happy to hear that you had a positive experience with us. Best Wishes Team at The Kings Oak Hospital
04 Jan 20234.5
coffee machine broken. It was a surprise that the signs said you needed to pay for car parking but on further reading you could get a free ticket from the hospital. I think this should be stated in the letter you receive before the consultation.
Dear Sir/Madam Thank you for your feedback. We will be sure to look at your recommendation when reviewing our services. Best Wishes Team at The Kings Oak Hospital
04 Jan 20235
The nurses in the children's ward were absolutely amazing! I am so grateful for them for everything that they did for me and my son whilst he was there having his first ever surgery.
Dear Sir/Madam It warms our hearts to read your lovely comments. We are invested in our patient journey and want the best outcome for them. we are pleased to learn about the successful outcome of your son's visit and are glad we could cater to his needs. Best Wishes Team at Kings Oak Hospital
26 Mar 2023