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St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital (part of Circle Health Group)

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

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Reviews

All reviews(156)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rheumatology (23)
Joint Pain (20)
Cataract Surgery (19)
Upper Gastrointestinal Conditions (Oesophagus & Stomach) (17)
Colonoscopy (13)

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*Star rating based on patient reviews

156 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Clean and comfortable surroundings and professional friendly staff who go out of their way to put you at ease. Good sandwiches and tea after the procedure too! Thank you very much.

18 Aug 2022verified patient
Patient seen for:
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Endoscopy (OGD)
Bloating

Reply from St Edmunds Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good and polite. Tina on reception was lovely.

18 Aug 2022verified patient
Patient seen for:
Knee Pain

Reply from St Edmunds Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The hospital staff were, without fault on every level. From reception, pre-admission, nursing staff, theatre staff, anaesthetist and catering staff, all made the visit to BMI stressless and left me feeling confident throughout the duration. Post op was just as faultless, with time and care at the top of their agenda. I left feeling that I had been professionally overseen and taken care of at every stage during my stay.

11 Apr 2022verified patient
Patient seen for:
Cataract Surgery
Cataracts
Complex Cataract Surgery

Reply from St Edmunds Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very satisfactory

07 Apr 2022verified patient
Patient seen for:
Joint Pain

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very caring and observant. Could not have been more friendly or helpful.

30 Sep 2022verified patient
Patient seen for:
Rheumatology
Joint Pain

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

27 Sep 2022verified patient
Patient seen for:
Diarrhoea
Endoscopy (OGD)
Bloating

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very smooth experience

27 Sep 2022verified patient
Patient seen for:
Inflammatory Arthritis
Joint Pain
Osteoporosis

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for your review. We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

A clean and friendly hospital that I can recommend highly Very professional but kind and understanding.

24 May 2022verified patient
Patient seen for:
Cataract Surgery

Reply from St Edmunds Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

The hospital was clean but felt it is probably due for a make over but this is not a criticism.

24 May 2022verified patient
Patient seen for:
Cataract Surgery

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Friendly and professional staff from those on main reception to the ward and theatre staff. All staff were very approachable and caring which made a difference to allay concerns and anxiety about my surgery.

24 May 2022verified patient
Patient seen for:
Cataract Surgery

Reply from St Edmunds Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! We are really pleased you had such a good experience here at the St Edmunds Hospital. We always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We are pleased we have been able to demonstrate this to you. Kind Regards Jo Colman-Bown

02 Jan 2024