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The Shirley Oaks Hospital (part of Circle Health Group)

The Shirley Oaks Hospital (part of Circle Health Group)

Poppy Lane Shirley Oaks Village, Croydon, United Kingdom, CR9 8AB

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All reviews(491)
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Last 7 days
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Colonoscopy (44)
Haemorrhoids (34)
Cataract Surgery (27)
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*Star rating based on patient reviews

491 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Reception staff efficient, waiting time short, environment pleasant, very accessible venue with on site parking and transport nearby

24 Apr 2024verified patient
Patient seen for:
Vaginal Prolapse

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Positive experience. Staff friendly, cleanliness all round, good.

23 Apr 2024verified patient
Patient seen for:
Uro-Gynaecology

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

We're thrilled to hear about your positive experience at Shirley Oaks Hospital! Our team works hard to ensure a friendly atmosphere and maintain high standards of cleanliness throughout the facility. Thank you for recognizing our efforts, and we appreciate your feedback. If you ever need our services again, don't hesitate to reach out.

27 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really good

21 Mar 2024verified patient
Patient seen for:
Acid Reflux Surgery

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Thank you so much for your positive feedback. We are thrilled to hear that you had a really good experience at Shirley Oaks Hospital. Our team works hard to provide excellent care and service to all our patients, and it's rewarding to know that we've met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

26 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

27 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

04 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was so friendly and helpful the hospital was very clean and my appointment was on time

26 Mar 2024verified patient
Patient seen for:
Vaginal Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

04 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff are lovely and very helpful .I also thought the hospital areas were exceptionally clean today

26 Mar 2024verified patient
Patient seen for:
Menopause

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

04 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Good hospital experience

28 Mar 2024verified patient
Patient seen for:
Pelvic Organ Prolapse

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your 5* review and positive feedback.

04 Apr 2024

3.5

3.00
Overall Experience
5.00
Cleanliness
2.00
Friendliness
4.00
Wait time

The consultant and imaging staff were very friendly and attentive. They made a conscious effort to settle one's nerves. However, unfortunately the receptionist at the imaging department was very rude and off-putting.

26 Mar 2024verified patient
Patient seen for:
Transvaginal Ultrasound Scans
Ovarian Cysts
Cystitis

Reply from The Shirley Oaks Hospital (part of Circle Health Group)

Hello, Thank you for your review and feedback. We are sorry to hear of the experience that you've had, and will pass your feedback on.

04 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very quick waiting time

04 May 2024verified patient
Patient seen for:
Eye Problem

4.5

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Good hospital. Can always get through to change appointment times.

02 May 2024verified patient
Patient seen for:
Colposcopy