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Goring Hall Hospital (part of Circle Health Group)

Goring Hall Hospital (part of Circle Health Group)

Bodiam Avenue, Worthing, United Kingdom, BN12 5AT

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All reviews(189)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Hernia (20)
Open Hernia Repair (10)
Blood Cancer (6)
Hysterectomy (6)
Inguinal Hernia (6)

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*Star rating based on patient reviews

189 reviews

2.75

3.00
Overall Experience
3.00
Cleanliness
4.00
Friendliness
1.00
Wait time

Having worked for the NHS I was surprised at the lack of confidentiality. When patients completed questionnaires in the waiting room, staff would discuss queries with them so, for example, everyone was aware of their reason for being there. I found the waiting room cold so had to keep my coat on. Used coffee cups were left out, despite a bin being provided. The wait time was unacceptable - an hour and a half on one occasion. Parking was always an issue.

05 Mar 2024verified patient
Patient seen for:
Osteoarthritis
Joint Pain
Inflammatory Arthritis

Reply from Goring Hall Hospital (part of Circle Health Group)

Thanks for bringing this matter to our attention. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We would like to get more details about this; please reach out to us at your earliest convenience at CustomerServiceGoringHall@circlehealthgroup.co.uk Best wishes Monil

15 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great Hospital. Lovely staff and very clean

17 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair
Hernia

Reply from Goring Hall Hospital (part of Circle Health Group)

Thank you for sharing your experience with us. We're very happy to receive your feedback.

06 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Goring Hall is a wonderful place. The staff are lovely and welcoming and there is a very peaceful feeling.

01 Mar 2024verified patient
Patient seen for:
Hernia

Reply from Goring Hall Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback! It's important to our team that patient experience a great welcome and feel at ease in peaceful surroundings. Best wishes and thank you for choosing Goring Hall.

06 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always had excellent experience at Goring Hall

14 Feb 2024verified patient
Patient seen for:
Joint Pain
Bursitis (Hip)
Inflammatory Arthritis

Reply from Goring Hall Hospital (part of Circle Health Group)

Hi, we're so glad that we were able to go above and beyond your expectations!

06 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It was good.

12 Feb 2024verified patient
Patient seen for:
Carotid Artery Disease
Aortic Aneurysms

Reply from Goring Hall Hospital (part of Circle Health Group)

Hello there, thank you; we appreciate your feedback!

06 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always kind and helpful.

16 Apr 2024verified patient
Patient seen for:
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

Reply from Goring Hall Hospital (part of Circle Health Group)

Hi, thank you for taking the time to leave us a review. All the best, Goring Hall

18 Apr 2024

3.5

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
1.00
Wait time

Apart from the extended wait time, a great experience.

20 Apr 2024verified patient
Patient seen for:
Chronic Myeloid Leukaemia

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent staff and organisation.

25 Apr 2024verified patient
Patient seen for:
Hip Replacement

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Extremely friendly and caring staff in a wonderful building.

18 Apr 2024verified patient
Patient seen for:
Hernia
Inguinal Hernia Repair
Inguinal Hernia