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Albyn Hospital (part of Circle Health Group)

Albyn Hospital (part of Circle Health Group)

21-24 Albyn Pl, Aberdeen, United Kingdom, AB10 1RW

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All reviews(250)
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Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Haemorrhoids (16)
Laparoscopic (Key-Hole) Surgery (15)
Shoulder Pain (14)
Breast Reduction (13)
Breast Augmentation (Enlargement) (10)

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*Star rating based on patient reviews

250 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

When using Albyn Hospital all the staff have been very attentive and friendly. The hospital is very clean. We have been able to book and amend appointments without any issues and have been seen quickly.

19 Mar 2024verified patient
Patient seen for:
Adenoidectomy
Snoring Problems
Sinus Surgery

Reply from Albyn Hospital (part of Circle Health Group)

Hello there, thank you for taking the time to leave a review; we appreciate your feedback about the quality of service and care you received. Best Wishes, Albyn Hospital

22 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very happy with the overall experience

21 Mar 2024verified patient
Patient seen for:
Lipoma Removal

Reply from Albyn Hospital (part of Circle Health Group)

Hi, thank you for taking the time to leave feedback and 5-star rating. Best Wishes, Albyn Hospital

26 Mar 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All good, toilet.however had pooled urine under the seat

01 May 2024verified patient

Reply from Albyn Hospital (part of Circle Health Group)

Hi there. Sincere apologies about the condition of the toilet. Can I kindly ask you to email me your full name and contact telephone number so that our Quality and Risk Manager can give you a call about this? The email address to use is customerservicealbyn@circlehealthgroup.co.uk Kind Regards, Albyn Hospital

03 May 2024

4.25

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Usually trouble with parking but today was ok as it was night time.

01 May 2024verified patient

Reply from Albyn Hospital (part of Circle Health Group)

Hi there. Thank you for your feedback. Kind Regards, Albyn Hospital

03 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

clean hospital, professional and helpful receptionists.

17 Mar 2024verified patient
Patient seen for:
Nasal Polyps
Nasal Blockage

Reply from Albyn Hospital (part of Circle Health Group)

Hi, thank you for your kind words and 5-star rating. Best wishes, Albyn Hospital

19 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff were very attentive and caring . Felt very safe . Room clean .

15 Mar 2024verified patient

Reply from Albyn Hospital (part of Circle Health Group)

Hi, thank you for your review and we're delighted to hear you found our staff to be so supportive during your visit. Kind Regards, Albyn Hospital

19 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff were very caring and helpful. Nothing was too much trouble. I was kept fully informed on what was happening. Communication via letter / e-mail was very good. The food was excellent.

18 Mar 2024verified patient
Patient seen for:
Laparoscopic Gallbladder Removal (Cholecystectomy)

Reply from Albyn Hospital (part of Circle Health Group)

Hi, we're happy you found our staff to be so supportive during your visit. Thank you for your kind words and best wishes, Albyn Hospital

22 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Loved my stay at the Albyn. The staff couldn’t be more helpful, my room was immaculate and the choice of food for meals was impressive.

11 Mar 2024verified patient
Patient seen for:
Breast Augmentation (Enlargement)

Reply from Albyn Hospital (part of Circle Health Group)

Hi, thanks for your praise and kind comments about our team and catering. We'll be sure to pass on your feedback to the team. Kind Regards, Albyn Hospital

13 Mar 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

My overall experience at Albyn Hospital was excellent---the staff were always friendly and professional in all departments. The environment is pleasant, clean and well maintained. The wait time is still very good but, perhaps, not as speedy as in previous years.

02 Apr 2024verified patient
Patient seen for:
Shoulder Arthroscopy
Rotator Cuff Repair
Shoulder Pain

Reply from Albyn Hospital (part of Circle Health Group)

Hi there, we appreciate you taking the time to leave us your feedback which we will pass on to the team. Best Wishes, Albyn Hospital

09 Apr 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Friendly and respectful

29 Mar 2024verified patient
Patient seen for:
Joint Replacement
Hip Surgery
Hip Replacement

Reply from Albyn Hospital (part of Circle Health Group)

Hi, Thank you for your lovely feedback. Best Wishes, Albyn Hospital

02 Apr 2024